Great service each time I have needed work on my vehicles. Thank you!
4/30/2026
Bradley C. VERIFIED CUSTOMER
Tom Spencer has been my service advisor for many years now. He has earned my trust and long term business.
4/30/2026
Matt F. VERIFIED CUSTOMER
Friendly and quick
4/29/2026
Omer V. VERIFIED CUSTOMER
Joe is always very informed & a pleasure to work with
4/29/2026
Judy K. VERIFIED CUSTOMER
Tom was helpful, informative, and explained the problem and resolution of the problem very well.
4/29/2026
Adam B. VERIFIED CUSTOMER
Curtious and helpful. I appreciated my interaction with Tom as he relayed details of my vehicle being serviced.
4/28/2026
Sandy H. VERIFIED CUSTOMER
They was very nice & friendly. They call & explain to me a problem & how they was going to fix it. They came & pick up my truck & brought it back to me. That was such a convenient for me. I would recommend Bob Thomas to anyone that's looking for a new car
4/27/2026
Cory F. VERIFIED CUSTOMER
Really impressed with the service I received. They accurately diagnosed the issue I was dealing with and got it fixed without any hassle. Everything was handled professionally and efficiently—definitely satisfied and would recommend.
4/27/2026
Brian G. VERIFIED CUSTOMER
Cordial, fast, conveient service!
4/25/2026
Kent D. VERIFIED CUSTOMER
Thank you for your service. The valet service was a great touch!
4/24/2026
Elizabeth E. VERIFIED CUSTOMER
He did a great job, it was such a blessing that he came right to the house. Thank you so much
4/24/2026
Shawn H. VERIFIED CUSTOMER
Tom Spencer is the Man! He listened to my concerns. Kept me updated, and went to bat for me getting my warranty parts covered. If I were having another kid, I'd name him Tom Spencer! And asset to Bob Thomas Ford.
4/23/2026
Michael D. VERIFIED CUSTOMER
Tom explained the problem to us and what was required to repair the issue. Tom worked with our extended warranty company to get payment for the repairs. Tom kept us informed of the progress and returned our car to us earlier then expected, which helped us keep our plans to use the car for vacation. We have dealt with Tom for years and he has always been outstanding!!
4/22/2026
Alberta K. VERIFIED CUSTOMER
Very friendly and professional
4/22/2026
Mary Z. VERIFIED CUSTOMER
The service was great. They went out of their way to keep me informed. The car looks good
4/22/2026
Catherin F. VERIFIED CUSTOMER
Dislike the additional cost for using a card as payment.
4/22/2026
Arnold S. VERIFIED CUSTOMER
Took a one hour just to wash the car
4/21/2026
Kim W. VERIFIED CUSTOMER
John was absolutely wonderful. Always let me know how the work was going. Had a small issue with the rubber around the left rear wheel well. He said he would take care of it & then let me know when it was completed. In & out pretty fast. Always am happy with my service!