Second time I requested full synthetic oil but received synth blend instead. The first time I passed it off as an isolated incident, but this is the 2nd time out of 4 times I have visited this lube station.
5/30/2026
Kirk K. VERIFIED CUSTOMER
Joe was easy to work with and explained the diagnosis of the problem in a straight forward manner. Thanks
5/30/2026
Kayla G. VERIFIED CUSTOMER
Tom was very helpful and easy to work with.
5/30/2026
Mark S. VERIFIED CUSTOMER
Tom is very courteous
5/30/2026
Judy K. VERIFIED CUSTOMER
Tom was thorough, courteous, professional, and very informative
5/29/2026
Molly J. VERIFIED CUSTOMER
Called early in the week and set up my time. When I arrived at the agreed time later in the week, they had no record of me coming in or anything about my car. They quoted me two different numbers over the phone and in person, then when I picked it up the total did not equal either number. Was not notified that my car was done until I called them 2 later in the day since I had not heard anything and it was nearing closing. This makes me not want to bring my vehicle to this location in the future.
5/29/2026
Anthony B. VERIFIED CUSTOMER
Tom always does a good job of fitting me in for service.
5/29/2026
Steven N. VERIFIED CUSTOMER
Kept me updated on each step
5/29/2026
Charles D. VERIFIED CUSTOMER
Great people
5/28/2026
Rick S. VERIFIED CUSTOMER
They got me right in for my appointment did the diagnostics let me know it was still under warranty they were going to order parts and let me know when they can get in. So far great experience.
5/28/2026
Doris G. VERIFIED CUSTOMER
Thank you well taken care of.
5/28/2026
Marlene L. VERIFIED CUSTOMER
As always everyone is extremely kind and knowledgeable.
David and Marlene L
5/28/2026
Andrew C. VERIFIED CUSTOMER
I appreciate my window being retinues because of damaging it while installing my new door. Unfortunately the quality of tint does not match that of what I had. There are bubbles and spots.
5/28/2026
Chad S. VERIFIED CUSTOMER
John did a wonderful job from start to finish. I’d highly recommend Bob Thomas’ quick lube service to anyone.
5/28/2026
Martha S. VERIFIED CUSTOMER
This service of complimentary pick up and return of a vehicle is so appreciated!!!
5/28/2026
Scott B. VERIFIED CUSTOMER
John always does a great job with my vehicle and it’s always appreciated!!