I was extremely pleased with all employees I dealt with. Service was fast and everyone I dealt with was friendly and helpful. I left there well pleased with all aspects of my visit
4/10/2024
Terry B. VERIFIED CUSTOMER
As always, great service. Thanks
4/10/2024
Darrell C. VERIFIED CUSTOMER
Unfortunately a part was ordered in February. From February to April I was never contacted about or updated on the parts where abouts. I was eventually refunded after requesting. I still have a vehicle that needs a fuel neck replacement and no part has arrived. Service department needs to look into customer communication improvements.
4/10/2024
Julia B. VERIFIED CUSTOMER
I appreciate the fast turnaround time, shuttle service, and valet service upon completion. Thank you.
4/10/2024
Joyce S. VERIFIED CUSTOMER
Always satisfied. Thx
4/10/2024
Sheila T. VERIFIED CUSTOMER
Everyone was really nice and helpful, but Michelle stole the show with her knowledge, professionalism and attention to customer service. I loved how she suggested staring the loaner ahead of time so it would be warm. I’m always cold so that was HUGE for me, so thoughtful. Thanks to all!
4/10/2024
Joshua M. VERIFIED CUSTOMER
Got me right in and completed work in a timely manner.
4/9/2024
Peter S. VERIFIED CUSTOMER
I purchased an extended warranty on 2014 f-150 . Went in to get oil change and service . Which got done ?. Went to repair to get estimate for my passenger mirror replaced due to mirror falling out. Told service manager that I had extended warranty. She informed. Me that wasn’t covered . Took estimate home to review contract. It doesn’t say it wasn’t covered. I paid a $2900 for this coverage .you want me to pay $300 for miirror replacement . When according to contract I should only have to deductible $ 100. Whether I file BBB complaint up to you or I ask for full extended warranty . Which is my right .
4/9/2024
Steve R. VERIFIED CUSTOMER
Very friendly very professional gave accurate information no hidden cost
Very accurate time when completed and great car service
Excellent customer service
4/9/2024
Michelle L. VERIFIED CUSTOMER
Travis went above and beyond. I took my car in prior Friday when Travis was off. My key was given back to me broke. Travis found out about issue. He made it right. I am very satisfied.
4/9/2024
R And. VERIFIED CUSTOMER
Joe is consistent. He does a very nice job working with us on servicing our trucks.
4/8/2024
Peg D. VERIFIED CUSTOMER
I had hoped the work could be done today, but I will be bringing my car back Friday for service. I’m not really dissatisfied with the service today, just disappointed the work could not be done today. I understand though since they were quite busy.
4/8/2024
Don H. VERIFIED CUSTOMER
Michelle professionally help me with my issue.
4/6/2024
Dave D. VERIFIED CUSTOMER
Na
4/6/2024
**** Concrete. VERIFIED CUSTOMER
Great service
4/6/2024
Tom C. VERIFIED CUSTOMER
In for security not allowing to start was told that had to go through it costing me another $350 had running before was just needed security reset didn't tell me drive shaft was bad at pickup broke stabilizer on shaft my fault for driving it home