Very good service .
The Web app needs a little work
5/22/2026
Tim R. VERIFIED CUSTOMER
A two hour wait is not bad for the service.
5/21/2026
Quinn M. VERIFIED CUSTOMER
Q was awesome. Super helpful and fast. I appreciated not being charged as nothing had to be done but most dealerships wouldn’t do that. Good guys. I didn’t expect that and am grateful. I’ll definitely be back to this particular dealership when necessary. She’s an old girl so it’ll be soon.
5/21/2026
Michelle S. VERIFIED CUSTOMER
Richard was very polite, respectful, helpful and just a really nice person to work with. Richard is knowledgeable and seems to really care about his customers.
5/21/2026
Brittany D. VERIFIED CUSTOMER
Car dropped off at 7:15 exactly as our appointment, issue explained clearly with tire issue and 60000 miles service is requested. From 8 am to 3 pm no update at all. Text, calls and voicemail were called to ask any update. At 3 we had to go check what is happening! No one is communicating with us.
3 pm, car had been Parked out. They had to wait 30 more minutes to check the status. The guy came back your car is fine just need tire balance and will be $230. Will take 30 minutes. Glad I talked to the manager and he stepped in. Worst service, they had the car from 7:45 am to 4:10 pm for one tire balance.
5/21/2026
Marjorie C. VERIFIED CUSTOMER
Robert was efficiebt as posdibel as most other service folks were at lunch. Polite and dilligent.
5/21/2026
Carmen H. VERIFIED CUSTOMER
Todo muy bien el personal muy amable.. Jhon me explicit todo muy bien muchas gracias
5/21/2026
Johnny C. VERIFIED CUSTOMER
Robert is great!
5/21/2026
William W. VERIFIED CUSTOMER
Robert excels at being a service advisor. Thank you Robert, with your help today.
5/21/2026
Virginia R. VERIFIED CUSTOMER
Yes Joshua and staff were really good and able to. Complete and adress my concerns for service in fast timely manner very good customer service
5/21/2026
Bel C. VERIFIED CUSTOMER
She was very helpful and nice.
5/21/2026
Faraidon P. VERIFIED CUSTOMER
He was great person and beyond respectful and professional
5/20/2026
Ronald S. VERIFIED CUSTOMER
Give my man a raise and shanteafa too!
5/20/2026
Nayelly F. VERIFIED CUSTOMER
Joshua is a great service advisor thanks to Joshua my experience was great thank you.
5/20/2026
David B. VERIFIED CUSTOMER
Karina went above n beyond on customer service. she knew we are going on a 2 month long trip n she make sure tat our van is thoroughly inspected ncheck on the maintenance n even notice tat we have not got our recall of the second row seat problem n she took care of tat too. very friendly n approachable n even help us to make appointments for the 2 other appointments as the parts need to be ordered n had it the next day. Even though we hav to go 3 times she got it all covered. On the 2nd appt wen she was busy another guy help us out but Karina has told us tat she has the part tat is needed order by the technician n will b there the following day or the next . Not to make any chance we request from the guy to make an appt 2 days later but he juz would not help us and told us to call Toyota office to check on it. So I waited for 5 minutes as I could see Karina I s helping another client. Wen she is done with the client I approach her n she immediately contacted the technician to confirm on wat date the part will come in then she scheduled my appt. tat is so wonderfully as I dont hav to call back. Such wonderful service by Karina. She truly is a keeper n live to Toyota motto.
5/19/2026
Lisa T. VERIFIED CUSTOMER
Thank you for honoring your quoted prices and making this customer satisfied.
5/19/2026
Samantha /. VERIFIED CUSTOMER
Karina is the best! She provides excellent service every time we work with her.
5/19/2026
Teri F. VERIFIED CUSTOMER
Excellent
5/19/2026
Dennis V. VERIFIED CUSTOMER
Qui Holt is an excellent manager. Plus, easy to work with!!!!