a two hour oil change took over six hours. no communication and my plans went into the crapper.
8/26/2023
Rachael G. VERIFIED CUSTOMER
I was coming for oil change and to replace my four tires. You did not have four of any tire in stock for my car so now I have to make a separate appointment to get my tires even though I took today off to get this all done.
8/26/2023
Jose Juan. VERIFIED CUSTOMER
I was not sure to take my care to the Toyota dealership because I seems to be to much money for the evaluation but I end it taking the car to you guys car dealership I was having issues with the transmission so in the inspection come out need a new transmission I was absolutely scared because I was lot of money but I decide get it fix I order the transmission they tell me one or two weeks for the transmission to get here never come in on those two weeks then they tell me from two to three months I said wow Can stay that long with out of car so I take it to my brothers mecanic and he found the problem all it was the oil was low that’s all he add oil to the car and now transmission work perfect I went back to the dealership to complainant about it to the manager but never see him always somebody us manager never want to talk to my always third person I explain it everything but all they said the manager it’s on lunch I wait more then an hour but no luck always someone else I going to complain on line all about this because it’s an professional all this
8/26/2023
Dennis E. VERIFIED CUSTOMER
....
8/26/2023
Clifford C. VERIFIED CUSTOMER
My tire pressure light came on so I went directly to the service department.
Even without an appointment, John got me through the process quickly. I appreciated his thorough explanation of the necessary replacement of my tire.
8/26/2023
Ruth M. VERIFIED CUSTOMER
Robert provided great customer service and communication. Very much appreciated!
8/26/2023
Erika P. VERIFIED CUSTOMER
Good
8/26/2023
Luis S. VERIFIED CUSTOMER
Ok
8/26/2023
Esther S. VERIFIED CUSTOMER
We only go to you guys and mister Farr is my advisor and we really like him he is informative and helpful give advised when needed and will continue to ask for him to help us and also with the shop, so far everyone done a great job and we thank you for that.
8/26/2023
Doug P. VERIFIED CUSTOMER
Robert Farr’s service and attention to his clients is exceptional. Thank you.
8/26/2023
Sam R. VERIFIED CUSTOMER
Very professional and courteous service.
8/26/2023
Lee L. VERIFIED CUSTOMER
Service was slow considering I had an appointment. Got there before my appointment time of 11 am and sat there for 20 min before anyone even acknowledged me. A lot of employees standing around.
8/25/2023
Jorge P. VERIFIED CUSTOMER
Thank you for a prompt service and attention.
8/25/2023
Chhaywathana K. VERIFIED CUSTOMER
Everything was resolved by service
8/25/2023
Laura S. VERIFIED CUSTOMER
Excellent customer service, thorough friendly, and done on time
8/25/2023
Integrity A. VERIFIED CUSTOMER
I come back again and again because Robert Farr is an excellent service advisor.
8/25/2023
Rahma W. VERIFIED CUSTOMER
I lave Toyota ollwes theservice &caster how you trite me so good thanks
8/25/2023
Ruben B. VERIFIED CUSTOMER
Great job
8/25/2023
Aimee P. VERIFIED CUSTOMER
People who arrived after me and who had numbers higher than the one I received were helped before me.