Robert excels at being a service advisor. Thank you Robert, with your help today.
5/21/2026
Virginia R. VERIFIED CUSTOMER
Yes Joshua and staff were really good and able to. Complete and adress my concerns for service in fast timely manner very good customer service
5/21/2026
Bel C. VERIFIED CUSTOMER
She was very helpful and nice.
5/21/2026
Faraidon P. VERIFIED CUSTOMER
He was great person and beyond respectful and professional
5/20/2026
Ronald S. VERIFIED CUSTOMER
Give my man a raise and shanteafa too!
5/20/2026
Nayelly F. VERIFIED CUSTOMER
Joshua is a great service advisor thanks to Joshua my experience was great thank you.
5/20/2026
David B. VERIFIED CUSTOMER
Karina went above n beyond on customer service. she knew we are going on a 2 month long trip n she make sure tat our van is thoroughly inspected ncheck on the maintenance n even notice tat we have not got our recall of the second row seat problem n she took care of tat too. very friendly n approachable n even help us to make appointments for the 2 other appointments as the parts need to be ordered n had it the next day. Even though we hav to go 3 times she got it all covered. On the 2nd appt wen she was busy another guy help us out but Karina has told us tat she has the part tat is needed order by the technician n will b there the following day or the next . Not to make any chance we request from the guy to make an appt 2 days later but he juz would not help us and told us to call Toyota office to check on it. So I waited for 5 minutes as I could see Karina I s helping another client. Wen she is done with the client I approach her n she immediately contacted the technician to confirm on wat date the part will come in then she scheduled my appt. tat is so wonderfully as I dont hav to call back. Such wonderful service by Karina. She truly is a keeper n live to Toyota motto.
5/19/2026
Lisa T. VERIFIED CUSTOMER
Thank you for honoring your quoted prices and making this customer satisfied.
5/19/2026
Samantha /. VERIFIED CUSTOMER
Karina is the best! She provides excellent service every time we work with her.
5/19/2026
Teri F. VERIFIED CUSTOMER
Excellent
5/19/2026
Dennis V. VERIFIED CUSTOMER
Qui Holt is an excellent manager. Plus, easy to work with!!!!
5/19/2026
David B. VERIFIED CUSTOMER
Karina went above n beyond to help us . she even recommended tat Toyota will take care of the recall problem if the 2nd row seats . We are so happy tat she took care of all our needs n our van is in good hands now. Thank you Karina you are the best from setting up our appointments n took care of all our needs n answer all our questions .
5/19/2026
Vicky P. VERIFIED CUSTOMER
richard is the best ! Kept me updated with everything from beginning to the end! Would recommend Toyota & him to everyone
5/18/2026
Omar B. VERIFIED CUSTOMER
On 05/16/26 I brought my 2024 RAV4 (Invoice #1051972) for the 35K service. Immediately after, my LTA and Pre-Collision System showed malfunction warnings. When I reported it, the lights temporarily cleared on restart so the dealer dismissed me. The lights came back immediately while driving so I returned on my own. I was told it would take many hours for a full diagnostic. I was called to pick up the car only 2 hours later. The warning lights were cleared but the systems are still completely non-functional — Lane Center Assist, Lane Departure Alert, and Pre-Collision Brake are all inoperable. I have filed a complaint with Toyota Corporate (Reference #****-****-xxxx26). I expect a proper repair Thursday when I return from my trip.
5/18/2026
Jesus H. VERIFIED CUSTOMER
Your staff is amazing and professional!! Richard is caring and attentive to satisfying our needs.
5/18/2026
Arturo B. VERIFIED CUSTOMER
Great job ???? thank you for everything Angelo????
5/17/2026
Vladimir N. VERIFIED CUSTOMER
Hello. The work was completed quickly and to a high standard. Thank you.
5/17/2026
Roger P. VERIFIED CUSTOMER
I Spent more than 5 hours waiting time change the oil & cooling rotate the tires
5/17/2026
Dan D. VERIFIED CUSTOMER
Thank you Karina and Toyota for resolving g the issue!