Your people and service are amazing and incredible. Will always recommend your service department .
3/29/2026
Aidan A. VERIFIED CUSTOMER
I don't normally leave feedback but it was unpleasant experience with Q.
Other employees were friendly.
My experience with q today: Very poor customer service. Not friendly.
Intentionally hung up on me on the phone.
3/29/2026
Maria A. VERIFIED CUSTOMER
Please have better customer service at pick up. No one ever provides customer service or cares to ask if help is needed at the service counters. CS reps just walk by and ignore customers.
3/29/2026
Gloria M. VERIFIED CUSTOMER
Yes great customer service ????
3/29/2026
Bashir D. VERIFIED CUSTOMER
Q Holt was the best man he did take care of me answered all my questions perfectly
3/29/2026
Heidi Jo. VERIFIED CUSTOMER
Rosalind was FANTASTIC!!!! I asked her about your detailing program and about how to get a chip filled in my windshield. She provided me with all the information that I would need to book an appointment:):)
Heidi
3/29/2026
Jennifer G. VERIFIED CUSTOMER
Angelo was prompt and very professional. He is a great asset to your company.
3/29/2026
Mary Lynne. VERIFIED CUSTOMER
Great same day service on 2 recalls!!
3/28/2026
Leslie D. VERIFIED CUSTOMER
Very quick and efficient this time!!
3/28/2026
Dafne G. VERIFIED CUSTOMER
Quite upset by the experience I had. Waited for extremely long time with no communication from service advisor. After over 6 hours was sent an automated text message regarding nearly 800 dollars of recommended repairs, again with no actual communication from advisor as to why, how serious the recommendations were, or how much longer that would make this repair episode take. At that point declined recommendations via text as did not have other info d/t lack of communication. My appointment was at 830, did not leave until almost 4pm (was initially told 3-4 hrs). When car was finally completed, recieved text. Service advisor ignored me while chatting with 2 others. Eventually another advisor saw the situation and signed my keys out to me.
I request that a note be put in my file that this service advisor is not assigned to me in the future. If this cannot be done, then please provide list of other service centers nearby
3/28/2026
Rommel R. VERIFIED CUSTOMER
Bryan did an excellent job from the moment he greeted me at the door. Great customer service, very helpful and knowledgeable. He found the exact vehicle I requested with ease.
3/28/2026
Alberto R. VERIFIED CUSTOMER
He was very attentive and informative and got my vehicle done quickly, thank you! See you next time.
3/28/2026
Hunter A. VERIFIED CUSTOMER
Thanks!
3/28/2026
Kathryn M. VERIFIED CUSTOMER
Richard was helpful and attentive. He answered all of my questions.
3/28/2026
David A. VERIFIED CUSTOMER
Appointment at 7:15. They got to my car at 7:35. I did not get out of there till 10:00. For just an oil change that seems like it took a long time. I may not be back. What a racket you're submit button does not work. What a racket. I don't think you'll be seeing me ever again.
3/28/2026
Richard N. VERIFIED CUSTOMER
U wanted 4500 to fix my upper & lower controll bushings 4 wheel parts $2000 y do u people got to robb a person u guys r a ripp off