Unlike the last time I visited with another agent, John came and found me in the waiting room to let me know the car was ready. I appreciate the extra effort.
3/22/2026
Shannon H. VERIFIED CUSTOMER
I waited 50 minutes to check in For an appointment. I should be able to drop off my car at my appointment time and go. The check in process was very inefficient. Anyone could have checked me in but were just dillydallying around.
3/22/2026
Gabe B. VERIFIED CUSTOMER
Will do
3/22/2026
Osny C. VERIFIED CUSTOMER
good job richa
3/22/2026
Kevin M. VERIFIED CUSTOMER
Well done
3/22/2026
Dana M. VERIFIED CUSTOMER
Jessica is the best! She was knowledgeable, friendly and communicative. She listened to well to my concerns, kept me informed during the diagnostic process. And then she explained the problem that Maiki had discovered. She explained that if I was willing to stick around for two more hours he could repair it. So I did! Inface, it was finished within the hour.
Jessica explained the charges and even helped me take advantage of the Costco discount, reducing my bill - to my delight. She was the most helpful service advisor imaginable. Thanks for Jessica and Toyota service!
3/22/2026
Elder J. VERIFIED CUSTOMER
Excellent service
3/21/2026
David C. VERIFIED CUSTOMER
Q was very good
3/21/2026
Olivia P. VERIFIED CUSTOMER
Jessica had great customer service, she was very easy to talk with. Jessica took the time to check prices for my services. She was very helpful from start to finish.
3/21/2026
Susan J. VERIFIED CUSTOMER
Q is amazing! He and the team take excellent care of my Highlander and me. Thank you!
3/21/2026
Derrick G. VERIFIED CUSTOMER
Excellent service and professional
3/21/2026
Gena R. VERIFIED CUSTOMER
Mr Holt was pleasant and provided excellent service.
3/21/2026
Mercedes A. VERIFIED CUSTOMER
Excellent and Efficient Service
3/21/2026
John C. VERIFIED CUSTOMER
Robert was great!
3/21/2026
Cassidy M. VERIFIED CUSTOMER
I was told my oil change would take 45 mins and I’d didn’t get my car back for an hour and half and I had to go and ask about it.
3/20/2026
Michael N. VERIFIED CUSTOMER
Waited to drop off my car for 20 mins even with an appointment scheduled
3/19/2026
Armida M. VERIFIED CUSTOMER
Excellent service by Luis Marquez an excellent representation of Toyota.