Denise was very professional and helped set my mind at ease. She deserves a raise!!
3/15/2026
Donna S. VERIFIED CUSTOMER
It was my 1st time. I was impressed. I'll be back.
3/15/2026
Seifu G. VERIFIED CUSTOMER
Excellent job
3/15/2026
Diane M. VERIFIED CUSTOMER
Q was excellent and professional and delivered right on time. My car is in great shape now with him and Mikey’s help.
3/15/2026
Eva S. VERIFIED CUSTOMER
Yes! I would recommend to others Norms Reeves Toyota.
3/14/2026
Luna Y. VERIFIED CUSTOMER
Appreciate getting the car in on short notice. The car was ready for pickup in about 2 hours. Thank you
3/14/2026
Brian C. VERIFIED CUSTOMER
Thank you!
3/14/2026
Raymundo M. VERIFIED CUSTOMER
Great first time experience, friendly and knowledgeable service professionals
3/14/2026
Marissa K. VERIFIED CUSTOMER
Lacking communication and very roundabout answers every time we spoke.
3/14/2026
Barry H. VERIFIED CUSTOMER
East drop off and my service was complete in less than an hour.
3/14/2026
Mario M. VERIFIED CUSTOMER
John was great. He made sure I was in and out fast. I really appreciate his demeanor and his friendliness. He remembered me from previous service visits which made it better for me.
3/14/2026
Enrique R. VERIFIED CUSTOMER
Jessica is the definition of high quality customer service!! Thank you so much Jessica for explaining Very kindly all my questions!!
3/14/2026
Taylor F. VERIFIED CUSTOMER
Really nice service staff. Helpful, friendly and fast
3/14/2026
Bobby P. VERIFIED CUSTOMER
Shuttle service is amazing at Norm Reeves Toyota. Excellent driving, extremely professional and courteous. Robert was very communicative and thorough with the services provided and knowledgeable about a service recall and possible remedy in the future. Thanks for the service. Look forward to the next one.
3/14/2026
Not Provided. VERIFIED CUSTOMER
He checked the record and make sure my vehicle is covered. He co firmed that my car is covered until 2029. Somehow one system said it is not activated but he was able to find it is active from another 2 sources. He went extra beyond.
3/14/2026
Christopher W. VERIFIED CUSTOMER
Richard was clear and communicative about my vehicle. I was pleased with his service.
3/13/2026
James N. VERIFIED CUSTOMER
Overall our experience was good except we were disappointed with Richard Pomplun. He never gave us any updates on our car and proceeded to leave without letting us know that someone else would need to check us out. We were waiting for 3 hours and finally spoke to Angelo who WAS a big help in getting out and on our way
3/13/2026
Dexter H. VERIFIED CUSTOMER
Great customer service, Robert was extremely personable and helpful. Would definitely return for future car service
3/13/2026
Patricia O. VERIFIED CUSTOMER
Jessica was really nice and explained everything I needed to know