When picking up my car, i had to ask about service done to car. No explanations given as to what was what or why it was done. Not even the asked if I had any questions. I dont know who checked me out, i waited till someone was avail. Other than that everything else was great
3/10/2026
Joseph R. VERIFIED CUSTOMER
Takes too long
3/10/2026
Jay R. VERIFIED CUSTOMER
Robert provided fast and friendly service.
3/10/2026
Christopher G. VERIFIED CUSTOMER
Probably the best advisor I’ve dealt with since I have been taking my Highlander into Norm Reeves since 2010.
3/10/2026
Cherylynne B. VERIFIED CUSTOMER
Very nice guy. Just felt like I was being pressured into buying a new battery due to the recall.
3/10/2026
Anita W. VERIFIED CUSTOMER
The staff is Always professional and pleasant.
3/9/2026
Juan L. VERIFIED CUSTOMER
Thank you so much Mr.Q.Holt excellent service as Always.
3/9/2026
Sam Y. VERIFIED CUSTOMER
Richard was kind and attentive. He helped me twice in the last two weeks. Appreciate his timeliness, knowledge, and positivity!
3/9/2026
Roberto L. VERIFIED CUSTOMER
Angelo was very courteous and kept checking up on me to let me know about my vehicle. Very grateful for his service.
3/8/2026
Angelica L. VERIFIED CUSTOMER
Always great service and easy to book an appointment.
3/8/2026
Anthony Marc. VERIFIED CUSTOMER
Kodus with team. Thank you.
3/7/2026
Vanessa O. VERIFIED CUSTOMER
Thank you for being supportive of getting me to work on time and being so nice to get me a ride from work to pick up my car. I will definitely be coming back. This was great service
3/7/2026
Rigoberto M. VERIFIED CUSTOMER
The team was on time and very helpful thanks
3/7/2026
Hussein N. VERIFIED CUSTOMER
Rosalina gives me Excellent service.
3/7/2026
Jason W. VERIFIED CUSTOMER
Great service!!
3/7/2026
Jinghan Z. VERIFIED CUSTOMER
The adviser is good, the only problem is the entire service time is toooooo long it cost me totally 8 hours. Only for oil maintainance and recall, just confuse why it takes that looooong time
3/7/2026
Dinh C. VERIFIED CUSTOMER
Robert kept me up to date and ensure I was aware of how long the repair would take. Overall great guy.
3/7/2026
Ellen L. VERIFIED CUSTOMER
Robert was great,professional and friendly.Good job!