Friendly, professional and thorough. An asset to Toyota
3/4/2026
Raymond O. VERIFIED CUSTOMER
I wasn’t explained what was done to my car or why some options of service were being thrown at me. Instead I got sent a text with an optional receipt of selected items through text I tried to call and didn’t get an answer to discuss this with my advisor and then after waiting all day I show up before you guys closed and she’s gone and my car is outside waiting for me. She didn’t even hand me off to someone else to follow up and make sure my car is done and she apparently had left 2 hours before I showed up without letting me know to pick up my car or make sure I knew it was done. My worst experience so far since switching from mossy Toyota to here. I only switched because it’s closer but after this I’m considering taking both my cars back to mossy.
3/4/2026
Violeta P. VERIFIED CUSTOMER
Angelo explained clearly what needs to be done on my car.
3/4/2026
Elder J. VERIFIED CUSTOMER
Josh took car of the car. He was professional and friendly. It worked out well.
3/4/2026
Elias H. VERIFIED CUSTOMER
really respectfully and good behavior
3/4/2026
Tracy L. VERIFIED CUSTOMER
Jessica was great! Thank you
3/3/2026
John G. VERIFIED CUSTOMER
Joshua was very professional. George the courtesy driver was very nice as well.
3/3/2026
Christopher F. VERIFIED CUSTOMER
Q is Outsatanding he's always going above and beyond for his customers and always try to get us a good time and he has very great customer service and a professional at his job. Good job Q and thank you for all you do.
3/3/2026
Dan M. VERIFIED CUSTOMER
Professional, responsive and friendly.
3/3/2026
Emilce M. VERIFIED CUSTOMER
Q Holt is courteous and quoted the wait time correct.
Always pleasant when receiving and also when returning
the car.
Thank you
Emilce M
3/3/2026
Shaun B. VERIFIED CUSTOMER
Way over priced. Every time I go in there you tell me I need a new battery. I e looked online and have not been pleased with reviews about your service. I’ve researched online and discovered that the costs for Maintenance of a 2007 Corolla annually are way under what I’m getting g charged. Something stinks at a norm Reeves service.
3/3/2026
Kirk B. VERIFIED CUSTOMER
Superb service., quick and friendly.
3/3/2026
Boun L. VERIFIED CUSTOMER
It took 40 minutes to check in even though I had an appointment and my issue was not resolved.
3/2/2026
Armond L. VERIFIED CUSTOMER
Q was great. He Provided excellent customer service during a very busy day.
3/1/2026
Douglas C. VERIFIED CUSTOMER
Joshua was helpful and prompt with updates. Thanks for making the service go smoothly.
3/1/2026
Riza A. VERIFIED CUSTOMER
Richard was very knowledgable. He explained what was done and answered all my questions.
3/1/2026
Yulitza G. VERIFIED CUSTOMER
Very disappointed Denise did not care to return my call or make things right. She told me she had everything taken care of and when I picked up my vehicle, I paid a different price than the original Voice Memo that was sent. I also called Larry to contact supervisor and never got a return call very upset because I spent hundreds of this location very unprofessional! Will not be returning for next service.
3/1/2026
John E. VERIFIED CUSTOMER
Q is excellent
3/1/2026
Robert B. VERIFIED CUSTOMER
Great job by Angelo very nice while helping me out