No honesty with Elderly Handicapped Customer.
Service Advisor and Mechanic
Car came in perfect condition for an alignment, came out end of day with a towed back from AAA.
I am very frustrated and my life was in danger that day parking under the I-8 bridge in front of Nrm Reeves Toyota ! What can i say more.
5/22/2026
Soner S. VERIFIED CUSTOMER
The car still shows engine needs service warning. It was not reset.
5/22/2026
Alberto R. VERIFIED CUSTOMER
Thanks to the advisor he was great
5/22/2026
Cristian B. VERIFIED CUSTOMER
Everything is fine with her
5/22/2026
Kristin C. VERIFIED CUSTOMER
Robert is a great advisor!
5/22/2026
Huy L. VERIFIED CUSTOMER
Karina was awesome !!
5/22/2026
Jeff K. VERIFIED CUSTOMER
All good! Fast service!
5/22/2026
Mary C. VERIFIED CUSTOMER
Excellent service and staff.
5/22/2026
Nancy L. VERIFIED CUSTOMER
Rosalinda was very efficient in her work and listened to my concerns. I appreciate getting the work done.
5/22/2026
Mario D. VERIFIED CUSTOMER
Everyone did a great job
5/22/2026
Paul M. VERIFIED CUSTOMER
Very good service .
The Web app needs a little work
5/22/2026
Tim R. VERIFIED CUSTOMER
A two hour wait is not bad for the service.
5/21/2026
Quinn M. VERIFIED CUSTOMER
Q was awesome. Super helpful and fast. I appreciated not being charged as nothing had to be done but most dealerships wouldn’t do that. Good guys. I didn’t expect that and am grateful. I’ll definitely be back to this particular dealership when necessary. She’s an old girl so it’ll be soon.
5/21/2026
Michelle S. VERIFIED CUSTOMER
Richard was very polite, respectful, helpful and just a really nice person to work with. Richard is knowledgeable and seems to really care about his customers.
5/21/2026
Brittany D. VERIFIED CUSTOMER
Car dropped off at 7:15 exactly as our appointment, issue explained clearly with tire issue and 60000 miles service is requested. From 8 am to 3 pm no update at all. Text, calls and voicemail were called to ask any update. At 3 we had to go check what is happening! No one is communicating with us.
3 pm, car had been Parked out. They had to wait 30 more minutes to check the status. The guy came back your car is fine just need tire balance and will be $230. Will take 30 minutes. Glad I talked to the manager and he stepped in. Worst service, they had the car from 7:45 am to 4:10 pm for one tire balance.
5/21/2026
Marjorie C. VERIFIED CUSTOMER
Robert was efficiebt as posdibel as most other service folks were at lunch. Polite and dilligent.
5/21/2026
Carmen H. VERIFIED CUSTOMER
Todo muy bien el personal muy amable.. Jhon me explicit todo muy bien muchas gracias