I always feel that my car is in good hands at the Norm Reeves Toyota in San Diego. The service is timely, friendly, and outstanding. I admire the care and trust they put into their customers. Thank you Norm Reeves Toyota for a wonderful service!
6/18/2025
Sally Derrick. VERIFIED CUSTOMER
Great!
6/18/2025
Karina T. VERIFIED CUSTOMER
Jessica went above and beyond to resolve the issue, demonstrating exceptional dedication and care. She truly went the extra mile to ensure everything was handled smoothly and prefessionally.
6/18/2025
Beverly D. VERIFIED CUSTOMER
Simona was very considerate and pleasant.
6/18/2025
Linda P. VERIFIED CUSTOMER
Very polite and friendly customer service.
6/18/2025
Adriano F. VERIFIED CUSTOMER
TV could be broadcasting something else though. That animation/art was a bit boring
6/18/2025
Linda D. VERIFIED CUSTOMER
Simona was great as usual. Very pleasant and courteous, and explained everything clearly. She even reset my clock..5⭐️
6/18/2025
Kort T. VERIFIED CUSTOMER
I’m always satisfied with norm reeves toyota that always treat me with respect and there always well mannered it’s always been like this that’s why I drive 20 minutes outta of my way when I have Chula Vista Toyota that’s only like 7 minutes away from my house but they don’t even come close to norm reeves Toyota.
6/18/2025
Abdihakim I. VERIFIED CUSTOMER
Because you didn’t doing tire rotation I told you but you wanna to buy new ones so that’s not fire so you have do it anything I told you but you apply your rule that’s not good service.
6/18/2025
Erik L. VERIFIED CUSTOMER
My wife took our car to get serviced. Check in went great I even got a message from one of your employees about possibly trading in my car. But the service stopped there. My wife and baby were at the dealership for hours and they were never checked in on. After hours of waiting she went up to the counter and asked how everything was going. Turns out the car was already finished. I got no updates about the job being completed until after she got home. For the hours she spent at your location somebody could’ve easily checked on her. Especially with a baby.
6/18/2025
Rafed Francis. VERIFIED CUSTOMER
Fast an d on time service
6/18/2025
Deena D. VERIFIED CUSTOMER
I always asked for John Bautista to assist me when I bring my car to Norm Reeves Toyota. He is courteous, professional, knowledgeable and always helps me with any issue with my Toyota. He is an asset to your team.
6/18/2025
Douglas C. VERIFIED CUSTOMER
Easy 10,000 mile service. No issues.
6/17/2025
David P. VERIFIED CUSTOMER
The sensor was not fixed. It was again triggered this afternoon. After all the time that I wasted just trying to get the car serviced, this is the absolute worst outcome. I'm very disappointed.
6/17/2025
Lien D. VERIFIED CUSTOMER
he was super nice and had clear communication
6/17/2025
Editha M. VERIFIED CUSTOMER
It's always a pleasure to work with Robert Farr.
6/17/2025
Supraja T. VERIFIED CUSTOMER
Very helpful.
6/17/2025
Tom D. VERIFIED CUSTOMER
Timely, thorough and professional!! Thank you
6/17/2025
Bradley S. VERIFIED CUSTOMER
Some of the best customer service I’ve experienced. Jessica routinely called me with updates about my vehicle and made sure I had all of the information needed to make decisions about the maintenance being performed. This meant the world and made a stressful experience much easier to handle.
6/16/2025
Donna G. VERIFIED CUSTOMER
Appreciate shuttle. Glad everything backed checked out and attention and reply good. Just would like some more detailed of work done.
Overall very good.