Simona is very professional and fast in following up. Thanks
6/20/2025
Elaine C. VERIFIED CUSTOMER
Muy buen servicio , siempre que necesito de los servicios de Toyota ! Excelente
6/20/2025
Mario D. VERIFIED CUSTOMER
Very helpful and provided excellent service
6/20/2025
Jessica F. VERIFIED CUSTOMER
Simona provided fantastic customer service. She thoroughly explained all the recommended services needed without seeming pushy. She made my visit to Toyota easy and hassle free. I will be visiting again and requesting Simona if she is available.
6/20/2025
Haydee R. VERIFIED CUSTOMER
Excellent job!
6/20/2025
Edgar C. VERIFIED CUSTOMER
Vehicle was finished sooner than expected
6/19/2025
Birgit A. VERIFIED CUSTOMER
We asked about the sensor on the left front which popped out and is dangling on its wire on the inside of the bumper and if there is a clip that can be used to reattach and fix it. This did not get addressed in any way during the inspection. Sensor still dangling with a hole clearly visible
6/19/2025
David R. VERIFIED CUSTOMER
You were able to accommodate me on short notice and work was done as requested.
Thank you
David
6/19/2025
Mary W. VERIFIED CUSTOMER
1 did not receive any update until I had to walk up to service agent 2 1/2 hrs after dropping of car.
2. $199 was too much to pay for lower battery diagnosis, which was very obvious.
3 I don’t like how I cannot change the service light signal. If I or Toyota had just turned it off, it should be wired to come back on if the low battery condition continued.
6/19/2025
Robin D. VERIFIED CUSTOMER
I was unhappy that it took an extra day for repair. Apparently "they" sent the wrong harness. Did "they" or was the wrong harness ordered?
6/19/2025
Joe M. VERIFIED CUSTOMER
Always very satisfied every time we take our Sienna van in for service or just a check up before going on an extended road trip.
6/19/2025
Brent J. VERIFIED CUSTOMER
Next time can collision please look at my right side suspension where I had a accident to see if it looks okay to you.not satisfied with the place who did my work
6/19/2025
Albert A. VERIFIED CUSTOMER
Very good service and friendly staff
6/19/2025
Janice H. VERIFIED CUSTOMER
Denise is the best, no pressure but provides all the information I need to make the best decision when I have my car serviced! Thank you!
6/19/2025
Tommie Lee. VERIFIED CUSTOMER
BZ to the service department…
6/19/2025
Charles H. VERIFIED CUSTOMER
Great!
6/19/2025
Christopher Renaud. VERIFIED CUSTOMER
There were 2 people that helped me as I was dropping my car off, I would give a 6/10. Not a great experience, but not the worst I guess. The first dude put the yellow triangle sign on my roof. He looked at my mileage and said 53000, but it was at 5300. I let both him and the second dude know the real number or at least find out if it mattered. Both dudes then tried to explain that I’m misunderstanding because it’s on trip A and not the actual odometer. Which I explained the odometer number and the trip number are the same since I’ve never changed it. The second dude then walked me through how to display the odometer as if that would open my eyes and I would see my mistake. When it ended up displaying the same number the second dude then said something about the first guy just explaining trip a. Dude 2 also had some incorrect info like saying I had a 3 year warranty, but the warranty is actually only 2 years. I never got the name of the second dude which made getting my car hard.
The dude that helped me with picking up my keys was super chill though. He was at the desk at the far end away from the car bay. If I can rate him separately 10/10.
6/19/2025
Alan A. VERIFIED CUSTOMER
Thank you very much! Nothing to comment other than the fact that it took almost 2 hours to perform an oil change. However, this was informed to me when I asked how long will it take as I was dropping the car and waited. Everything went as expected. I am a happy customer and the walk in Wednesday is the reason why I still take my old car to the dealership.