Denise Lopez was Awesome!!! Her customer service skills are outstanding .
She is a definite asset to your company. ⭐️⭐️⭐️⭐️⭐️ Employee
Thanks Denise Lopez @ Toyota you made me feel as if my money was well spent when purchasing the extra coverage. Keep up the great work!!!
6/21/2025
Robert K. VERIFIED CUSTOMER
Denise was great. She was friendly and easy to work with.
6/21/2025
Dylan G. VERIFIED CUSTOMER
Rosalina was the best! Thank you
6/21/2025
Jadian A. VERIFIED CUSTOMER
Most appreciate the love and kindness rendered to me with my 2024 Toyota Tundra Platinum TRD 6.5 bed truck. The level of professionalism and dedication to customer service and customer excellence was phenomenal.
Thank You!!!
6/21/2025
Malcolm C. VERIFIED CUSTOMER
Made appointment same day and was done in a reasonable amount of time
6/21/2025
Samantha S. VERIFIED CUSTOMER
Great service. I went for an oil change on a busy day then needed some extra stuff. John put me in a rental car to not worry. I got my car taken care of and was able to do all my appointments. I’ve been servicing my vehicle since 2019 here and this is by far best.
6/20/2025
Ashish S. VERIFIED CUSTOMER
The service team needs to be trained to be considerate. Have compassion and empathy.
All above qualities will help your team manage customers better
Tks
6/20/2025
Nathan B. VERIFIED CUSTOMER
Larry was very kind and understanding of my situation. He helped me out in a big way after I had a frustrating initial experience. I am very grateful that he took the time to hear me out.
6/20/2025
Cecilia S. VERIFIED CUSTOMER
I had an oil change, a diagnostic on the hatch and an exterior detail to my vehicle. I have to wait for the parts required to take care of the hatch, but when I picked up my car, there was a fine layer of dust all over the front and side of my vehicle. It was late in the day, so I took my car home, dusty.
6/20/2025
Sharynne A. VERIFIED CUSTOMER
Great, quick service!
6/20/2025
William W. VERIFIED CUSTOMER
Robert is the undisputed Best service advisor I've ever had the pleasure of known. He is serious about getting the car repaired or maintained on time and on budget and he has excellent rapport with customer. His estimates are accurate both on cost and time. Thank you Robert for all you do.
6/20/2025
Alan S. VERIFIED CUSTOMER
Robert is the Best!
6/20/2025
Joel P. VERIFIED CUSTOMER
John was great! Talked me through everything that was done to the vehicle and provided great service.
6/20/2025
Bryce N. VERIFIED CUSTOMER
Simona was friendly and attentive, despite a very busy service department. I hope to work with her again!
6/20/2025
Linda L. VERIFIED CUSTOMER
I find the info flow via texts & links very confusing
Often can't find the information
I'd prefer a phone call. Written future service recommendations written out with explanation of the completed service.
.
6/20/2025
Quang N. VERIFIED CUSTOMER
Great job
6/20/2025
Howard B. VERIFIED CUSTOMER
Did not help gave excuses ready to be delivered and she said it wasn’t norm just called me to tell me the car was ready. I asked her. Oh I mentioned to her that they called. She said no it’s not ready. This went on for like an hour not satisfied.
6/20/2025
William L. VERIFIED CUSTOMER
Great service in a timely manner
6/20/2025
Monica O. VERIFIED CUSTOMER
Rosalina fue muy amable, respondió rápido mi llamada y su ayuda fue muy oportuna . Gracias Rosalina ????????????
6/20/2025
Mary F. VERIFIED CUSTOMER
Don’t know what’s happened there but this was the best service in the many years I’ve spent in your waiting room.