Thank you for taking care of my Lexus so that I have a luxury car to drive that I can depend on.
4/28/2026
Mark B. VERIFIED CUSTOMER
I’ve worked with Cory before. He never disappoints. If I need service I deal only with him. I hope you’re paying him enough to keep him.
4/28/2026
Kelly C. VERIFIED CUSTOMER
Alec was great and always available to
Answer my questions and provide a status update.
4/28/2026
Sarah H. VERIFIED CUSTOMER
Sam was extremely helpful, knowledgeable and polite! I am always satisfied when I take my car to JM Lexus.
4/27/2026
Pascale B. VERIFIED CUSTOMER
Omar is the best specialist that have worked with at Lexus. He is very kind, professional, and really makes the experience very smooth. He deserves a raise!
4/27/2026
Fernando P. VERIFIED CUSTOMER
Promise to call me back on Monday between 9 and 11 AM. Once you figure it out about my warranty. It is now almost 5 PM. Not even a court courtesy call to update me.
4/27/2026
Natasha H. VERIFIED CUSTOMER
N/A
4/27/2026
Ronald B. VERIFIED CUSTOMER
Gerardo was great
4/27/2026
Ivon N. VERIFIED CUSTOMER
Always the best !!!! Daniel best advisor in the world!!!! Always happy with JM Lexus ❤️
4/27/2026
Michelle V. VERIFIED CUSTOMER
Luis was great
..
4/27/2026
Maxine L. VERIFIED CUSTOMER
I trust Joseph’s recommendations and suggestions for maintaining my Lexus in good working order.
4/27/2026
Harvey M. VERIFIED CUSTOMER
Excellent and on time service.
4/27/2026
Mary C. VERIFIED CUSTOMER
Service was great and Vi did a great job. She was very professional and courteous. A great experience
4/27/2026
Melvin Y. VERIFIED CUSTOMER
John is so easy to work with! He took care of all my concerns. Thank you!
4/27/2026
Markus V. VERIFIED CUSTOMER
Disappointed with the overall experience. Lexus didnt fix the issue that I had last September. The car began having the same issue two months later. Brought it back in early this year. Instead of fixing the issue they made me pay another 1000 dollars. Took around 3 months to get the correct part in. And when it arrived they took a few extra days to fix as they sent the wrong part. Then to top it all off they didnt even wash the car as they said they would. Or if they did it wasn't washed well at all.
4/27/2026
Jing Q. VERIFIED CUSTOMER
Helen did a great job on helping me with my car,
Will come back again for the future services!
4/27/2026
Nancy L. VERIFIED CUSTOMER
Ashley gave me complete confidence in the fact that the service department would get my car issues repaired. I really appreciated the loaner vehicle that was given to me for my use. Thanks.
4/27/2026
Russell N. VERIFIED CUSTOMER
Always quality service. Thanks. Not planning on a trade in for quite some time.
4/27/2026
Jamil M. VERIFIED CUSTOMER
I always enjoy servicing my car at Valencia Lexus because the service and overall experience are consistently excellent. Ali and his team, including Jake, are always friendly, professional, and very helpful. I highly recommend Valencia Lexus to anyone looking for outstanding service. Thank you!