Kay Andrade is always professional and always delivers excellent customer service.
4/26/2026
Karmen K. VERIFIED CUSTOMER
Yes, Jorge was very nice, helpful and efficient. My service appointment was great quick and efficient.He answered all my maintenance package questions. THANK YOU, JORGE FOR YOUR ASSISTANCE TODAY!
4/26/2026
Maria S. VERIFIED CUSTOMER
Mr V is very accomodating
4/26/2026
Maria Yolanda. VERIFIED CUSTOMER
He did great job!
4/26/2026
Lakesha P. VERIFIED CUSTOMER
Christian is great to work with. He’s professional and understands the concerns I’ve had with my vehicle since purchasing in October or November 2025. He’s been very helpful.
Thank you
4/26/2026
Jay P. VERIFIED CUSTOMER
Gerardo is always a pleasure to work with and makes my experience at Crown Lexus first class
4/26/2026
Yanira N. VERIFIED CUSTOMER
Excellent service as always!
4/26/2026
Eric G. VERIFIED CUSTOMER
Excellent customer service.
4/26/2026
Marissa J. VERIFIED CUSTOMER
Kay was friendly, knowledgeable and very helpful.
4/26/2026
Marian P. VERIFIED CUSTOMER
Maria is very helpful and knowledgeable. She explained the service needed and importance of the what needs to be done. We appreciate her help.
4/26/2026
Esmeralda B. VERIFIED CUSTOMER
Helen has amazing customer service and is very attentive. Always happy to get service with her.
4/26/2026
Ali A. VERIFIED CUSTOMER
Helen was amazing ! Highly recommend her
4/26/2026
Pamela C. VERIFIED CUSTOMER
Bill always makes my experience better. Bill is the reason I bought a second Lexus knowing I would get Bill as my service agent.
4/26/2026
Michael M. VERIFIED CUSTOMER
Please call me at ****-****-xxxx.
4/26/2026
Betsy T. VERIFIED CUSTOMER
Excellent service!!!!
4/26/2026
JAIME F. VERIFIED CUSTOMER
He’s always very courteous and helpful
4/26/2026
Jenna A. VERIFIED CUSTOMER
I owned 2 different Mercedes Benz SUVs starting at age 26. They always treated me like a kid who shouldn't be driving their vehicles. Their service department was deplorable and they never had loaners to borrow. Two years ago I switched to Lexus. Beyond amazing service. I've had Nicholas a few times and he is so kind and professional. They are happy to give you a loaner anytime you need it. They are always waiting with a smile as soon as you pull into the service bay. The service at the Omaha dealership alone will keep me a Lexus customer.
4/26/2026
Carole M. VERIFIED CUSTOMER
I was told that the service would only take an hour; however I was there for 2.5 hours. The service was great, but I wish it didn’t take us long. My car is running fine and I am very grateful for that.