Great service and Faustino my service consultant was awesome.
6/7/2026
Pricilla C. VERIFIED CUSTOMER
I am not satisfied with Crown, shame on you charging 3% credit card fee with the prices you charge.i am satisfied with Robert and the technicians.
6/7/2026
Rebecca S. VERIFIED CUSTOMER
First time there. Great service
6/7/2026
Sheldon A. VERIFIED CUSTOMER
Thanks
6/7/2026
Yvonne A. VERIFIED CUSTOMER
.
6/7/2026
Ricardo D. VERIFIED CUSTOMER
Great service, great customer service and excellent service
6/7/2026
Rosa S. VERIFIED CUSTOMER
Excelent!!!
6/7/2026
Jin Z. VERIFIED CUSTOMER
Should send discount for loyalty consumer
6/7/2026
Vivian A. VERIFIED CUSTOMER
Tony is a wonderful service agent. He is conscientious, caring, kind, and listens to our concerns with our Lexus. He goes above and beyond, making sure our vehicle leaves in tip top shape! We are so glad we have Tony as our service agent!
6/7/2026
Allan Jeffrey. VERIFIED CUSTOMER
Great Service. Quick and efficient.
6/7/2026
Stephen L. VERIFIED CUSTOMER
Cassie was knowledgeable and has great interpersonal skills to make customers feel at home. Well done!
6/7/2026
Martha C. VERIFIED CUSTOMER
Service was not completed. Need to take car back on Wednesday. Hatch button that closes and locks is still not operational
6/7/2026
Janin B. VERIFIED CUSTOMER
Very satisfied
6/7/2026
Sankar T. VERIFIED CUSTOMER
1. Car was not cleaned at all both inside and out 2. I was initially told (within the first month) that my car mileage would be increased(to promised or mentioned mpg which is 20 mpg local and 25 mpg on freeway and combined 23mpg) after first service as that time it was giving <14 mpg and even now it is around 15-17 mpg. Now they're giving explanations which are not acceptable.
3. Self parking was a great attraction for me to go for this car but it doesn't work almost never and never worked with the mobile app. For this also same explanations like for the above.
6/7/2026
Dorothy O. VERIFIED CUSTOMER
Very efficient, courteous and helpful.
6/7/2026
Mike Z. VERIFIED CUSTOMER
The best service and the bes is service rep
6/6/2026
Gwen S. VERIFIED CUSTOMER
Sam was very pleasant & helpful.
New NX ordered so appraisal will be done when vehicle arrives
6/6/2026
Azam A. VERIFIED CUSTOMER
Thank you! Sam was very attentive, informative and overall very helpful! It was my pleasure working with him.