Everything was handled totally professionally. Having service done at Lexus is this close to a pleasure as you can get.
5/2/2026
Charlie R. VERIFIED CUSTOMER
Your Lexus team and service was excellent as usual-Thank You Sincerely!!!!!!!
5/2/2026
Gene M. VERIFIED CUSTOMER
ALEJO is a huge asset to Keyes Lexus. He is everything you would want and expect when visiting a top notch company, such as Lexus. He is knowledgeable, personable, always follows through on what he says, and is the kind of person who really enjoys helping others.
I am fortunate that ALEJO is my service advisor—he ensures that I will continue to be a loyal customer of Keyes Lexus.
Gene M
5/2/2026
Leo T. VERIFIED CUSTOMER
Joel and the whole service department staff were amazing!
5/2/2026
Maggie R. VERIFIED CUSTOMER
He is very nice and did his job in a timely fashion. Thanks
5/2/2026
Michael W. VERIFIED CUSTOMER
Leslie is great. I always feel welcomed and taking care of because of her.
5/2/2026
Debbie T. VERIFIED CUSTOMER
Eli and this dealership were a pleasure to work with. This has been the best experience I have ever had with any dealership. Eli was professional, friendly and was able to answer all my questions. Thank you will definitely be back for all my Lexus needs.
5/2/2026
Robert H. VERIFIED CUSTOMER
Thank you lexus
5/2/2026
Adnan J. VERIFIED CUSTOMER
Justin is the best!!!
5/2/2026
Sheila B. VERIFIED CUSTOMER
Danny was great and so were the women cashiers when I picked up the loaner and returned it and paid for the service
5/2/2026
Michele M. VERIFIED CUSTOMER
Jake is amazing. He listened to my needs and went above and beyond
5/2/2026
John M. VERIFIED CUSTOMER
Your service person has handled my car before.
He is always a pleasure and an should be an icon.
Sincerely John M
5/2/2026
Bernita W. VERIFIED CUSTOMER
Wonderful experience as usual
5/2/2026
Elizabeth A. VERIFIED CUSTOMER
Friendly helpful knowledgeable thoughtful
5/2/2026
David S. VERIFIED CUSTOMER
I just came in for a oil change and was was given the the 40,000 mile service which would’ve been OK but it involves rotating tires and a new cabin air filter which would’ve been fine but I had just bought brand new tires and had them installed and at my 30,000 mile service had the cabin air filter installed. I was in a hurry and just sign something. I did not know what I was signing for and maybe five or six minutes after I had left I called the dealership and let them know. I do not need tire rotation because the tires were brand new and I also told them that I had just replaced the filter so don’t replace it. When I showed up to pick up my car a different person. A young lady gave me the bill and the those procedures that I called the day prior and ask them not to do had been preformed.when I told her about this there was nothing she was willing to help. She stood there and stared at me like a deer in the headlights. I think it was very deceitful and I know better for next time if I come back. When I called to tell them not to perform those procedures I reiterated not to perform those procedures and was assured they would not be performed. transparency is the key to life,Business ,friendship.
5/2/2026
Lori S. VERIFIED CUSTOMER
Thank you for great service!
5/2/2026
Javier P. VERIFIED CUSTOMER
Roberto was great! Very courteous and genuinely cared about making sure my concerns were addressed. Thanks, Roberto!!!
5/2/2026
Michael T. VERIFIED CUSTOMER
Nothing special or crazy to report. Overall we thought the service, people and facility was fine.
5/2/2026
Juanita H. VERIFIED CUSTOMER
It took a little bit to figure out what was wrong with my car, the squeaky noise was very hard to detect, but the persistence of the team paid off and they were able to diagnose my car successfully and remedy the problem to my satisfaction. I am very happy that my car is fixed and they got to the bottom of it.