Sam is amazing he takes care very well about the customer and needs.
Everyone is very kind.
5/4/2026
Guilber A. VERIFIED CUSTOMER
It was a great service
5/4/2026
Jorge Y. VERIFIED CUSTOMER
Everything went well ! Thank tou
5/4/2026
Jim P. VERIFIED CUSTOMER
Thank you for the excellent service!
5/3/2026
James R. VERIFIED CUSTOMER
Nobody does it better!
5/3/2026
Maxwell K. VERIFIED CUSTOMER
Always the best
5/3/2026
Ethel B. VERIFIED CUSTOMER
Very efficient made the process easy car was ready when promised nice and clean
5/3/2026
Michele A. VERIFIED CUSTOMER
This was my first visit to your location. Jack took excellent care of me and had my car done before the time promised. He was very kind and reviewed my multi point inspection with him. After coming from the Toyota dealership with the same service advisor for many years, I was nervous starting over at Lexus. Jack made me feel at ease.
5/3/2026
German S. VERIFIED CUSTOMER
Not satisfied, we did not do anything did not like the attitude of Daniel and the parts that they said they were going to change were not all the part they told us, we will reschedule the appointment.
5/3/2026
James B. VERIFIED CUSTOMER
Daniel was very nice, JM Lexus should be proud to have him working there
5/3/2026
Ryan R. VERIFIED CUSTOMER
Jorge Navarro handles everything very well
5/3/2026
Mokammel K. VERIFIED CUSTOMER
Seamless luxury experience. Very well taken care of! Jack represents Lexus as it should. I wish to work with him again!
5/3/2026
Fredi K. VERIFIED CUSTOMER
Best service advisor and service department thank you Lexus of Cleveland Ohio.
5/3/2026
Monica B. VERIFIED CUSTOMER
Very nice! Got me in and out also got a loaner that was not planned so I didn’t have to sit and wait for service!
5/3/2026
Ebony D. VERIFIED CUSTOMER
Thanks for the service
5/3/2026
Marlene F. VERIFIED CUSTOMER
Robert was great.
He communicate with me about the status of my car. Has been the first member of Lexus who does that with me since I purchased my car and taken it to service
5/3/2026
Cristita M. VERIFIED CUSTOMER
This glendale location is my fave oil change service .its worth my drive.thank you !
5/3/2026
Sean O. VERIFIED CUSTOMER
Fantastic and very friendly. He was also very efficient and helped me out in a timely manner. Would recommend!
5/3/2026
Selena M. VERIFIED CUSTOMER
There needs to be more outlets for people to plug in devices, please and thank you.
5/3/2026
Gilbert G. VERIFIED CUSTOMER
I was expecting an oil change but was told it wasnt needed, Justin who assisted is so ready to dismiss me. So do I geel a valued guess? The answer is no