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Real Reviews from VERIFIED CUSTOMERS
Parneet K. VERIFIED CUSTOMER
I like your service. Brandon hanson is really nice and helpful person. He is very knowledgeable and respectful person. I like his service he is very nice guy. He helps me alot. I appreciate you guys to giving us very nice service. Thankyou ????
5/3/2026
Sobol D. VERIFIED CUSTOMER
Jack is awesome! Great service.
5/3/2026
Stella G. VERIFIED CUSTOMER
Jake was very helpful and prompt!
5/3/2026
Joel B. VERIFIED CUSTOMER
Faustino is the best! He gives me pice of mind when dropping my car off and is always in happy up beat mood. Thanks to all the staff everyone is really nice and professional. I love my crown Lexus in Ontario nothing but the best.
5/3/2026
Angelica F. VERIFIED CUSTOMER
Christian was awesome and on it with my service. He’s fast and explains service being provided and is able to answer all my questions. Today, he helped me get a loaner car so I could get some errands completed. Excellent service as always.
5/3/2026
Eileen C. VERIFIED CUSTOMER
Tino is very accomodating. Very helpful
5/3/2026
Mae V. VERIFIED CUSTOMER
Bill is the best. Super friendly, knowledgeable, and approachable in regards to my Car needs..looking forward to see him in my next car maintenance.
5/3/2026
Ramon C. VERIFIED CUSTOMER
I went for a diagnose and the service advisor told what the problem was, the only problem is that he wants me to pay $550 for a 2 hour labor to replace a sensor that is very easy to get through and for the part the required to be replaced for $295, I called the parts department at this dealership and was told the the part cost $170, I feel that this service advisor is not being honest on the price he was quoted me and trying to order a part that cost $170 for $295
5/3/2026
Vanessa R. VERIFIED CUSTOMER
Had a great experience with Tony. Very satisfied with the service received today.
5/3/2026
David P. VERIFIED CUSTOMER
Christian was awesome! He was very knowledgeable and friendly. I highly recommend him!
5/3/2026
Connie M. VERIFIED CUSTOMER
Helen Kassel was great. Good customer service.
5/3/2026
Jorge R. VERIFIED CUSTOMER
Aprox. $100 service fee to change air filters in 5 minutes is too much!
5/3/2026
Kun P. VERIFIED CUSTOMER
Great experience! Kristina was exceptional
5/3/2026
Bianca S. VERIFIED CUSTOMER
Elijah was very helpful! Thank you!!
5/3/2026
Michele P. VERIFIED CUSTOMER
Always great service!
5/3/2026
Noel D. VERIFIED CUSTOMER
The telephone team were great to have reminded me to make an appointment for service as well as the recall and found me a convenient appointment that worked well with me. Jake and staff checked me in quickly with ease and confidence. He was thorough with the steps and events. Jake also suggested a rental car which made my day uninterrupted. The communication through Lexus system was cool that included a video of what was done (tire rotation). And just like that, the service was completed and off I went. Many thanks.
5/2/2026
Veda R. VERIFIED CUSTOMER
Great job. Super helpful
5/2/2026
Alemu N. VERIFIED CUSTOMER
For ???????? sure
5/2/2026
Rose G. VERIFIED CUSTOMER
Adrian did a great job communicating details during my appointment and I like that he took the time to walk me to my car. Awesome job.
5/2/2026
Diane J. VERIFIED CUSTOMER
Always a great experience at Lexus! Appreciate you all!!
5/2/2026