Excellent & thorough service as always at Lexus dealership…
5/1/2026
Steven R. VERIFIED CUSTOMER
Rob was very helpful the whole time. Very nice and communicated well. Thanks again lexus is great
5/1/2026
Laura L. VERIFIED CUSTOMER
I am extremely pleased with everything! This last experience reminds me why I purchase at Lexus, and will continue to. Thank you Cory and team!
5/1/2026
Keshmira I. VERIFIED CUSTOMER
1000% job well done as always!! Chauncey is Awesome especially taking care of the Customers!! I have said this before No Car Dealerships
has or have Service like J M LEXUS!!
5/1/2026
Rodolfo B. VERIFIED CUSTOMER
Definitely, I do not like the representative who's get my service. 1st. He call my name from his desk instead get to me at the waiting place. 2nd. He was an a phone call and taking with me at the same time. 3er The first thing that he ask me was that if it is my first time on the jm lexus? And I have been more The 20 years as a Jm lexus customer. Well sorry by i never will get in touch with him.
5/1/2026
Rebecca D. VERIFIED CUSTOMER
Incredible experience, have already highly recommended Lexus for next vehicle to many friends. Above and beyond expectations at every turn.
5/1/2026
Kathleen H. VERIFIED CUSTOMER
No sticker left on windshield advising when to have oil changed
5/1/2026
Mary J. VERIFIED CUSTOMER
As always, we were impressed and pleased by the service process - we were informed of any issues, allowed to decide what action to take. Appreciate your dealership and staff!
5/1/2026
Lou W. VERIFIED CUSTOMER
Aaron is always exceptionally courteous and keeps me updated. He is great to work with and I will continue to call Aaron and Lexus.
5/1/2026
Robert W. VERIFIED CUSTOMER
Great job
5/1/2026
Pamela O. VERIFIED CUSTOMER
You're welcome
5/1/2026
John B. VERIFIED CUSTOMER
Communication felt complete and honest. The wait was pleasent and I had total confidence that the work would be very good. I'll be back to JM ????
5/1/2026
Fabio G. VERIFIED CUSTOMER
Very professional!
Excellent Customer Service.
5/1/2026
Ashley K. VERIFIED CUSTOMER
Luis was excellent and made my experience at JM Lexus easy and stress free. Thanks!
4/30/2026
Drew F. VERIFIED CUSTOMER
Sam was incredible and I highly recommend him.
4/30/2026
Bruce C. VERIFIED CUSTOMER
John Nahar did an excellent job of helping me, however, when I picked up my car from putting new tires on it, the rims / wheels were substantially scratched. I am pleased with the help Karen Reiner gave me at the end of the day. In the end it should not have happened at all. However, thank you to the team that is helping me make it right. I will schedule time to refurbish my wheels.
Thank you, respectfully, Bruce C
4/30/2026
Sandra A. VERIFIED CUSTOMER
Exceptional customer service
4/30/2026
Dennis W. VERIFIED CUSTOMER
Appreciate the team effort in servicing my Lexus today and for over ten years! Everything that scheduled today was done and even more than I expected! Thanks Travis and all! So nice to see folks I know smiling and professional and knowledgeable every time I visit! That is why in large part I drive a Lexus and feel fully safe and secure with my car! Thanks Again!