Bill Horvat has always taken care of our service needs-going above and beyond customer service expectations! He’s definitely a value to your Keyes Lexus family and ours.
6/12/2026
Joan F. VERIFIED CUSTOMER
This has probably been the most fantastic experience of my life! I can’t remember anything coming close to this. Thank you so much!
6/12/2026
Dolores S. VERIFIED CUSTOMER
Roberto was very kind & as the work was going to take longer he found a loaner for me. He is a good communicator.
6/12/2026
Stacey S. VERIFIED CUSTOMER
The service was good and efficient.
6/12/2026
Carlos M. VERIFIED CUSTOMER
Danny gave one of the best quality customer service I’ve ever had in a long time. He assisted me with patience and sincerity. He cared a lot just but investing his time to call a mechanic to drive with me to better hear the noise issues I was having with my car. I would definitely come back to Lexus of Glendale just because of Danny!
6/12/2026
Anthony C. VERIFIED CUSTOMER
I would have liked to been more informed about status on when the vehicle would be ready. I made an appointment and overall wait time was 2 hours for an oil change. Knowing how long the process would take will take out the stress of how long is this going to take will reduce.
6/12/2026
Aaron B. VERIFIED CUSTOMER
Great service.
6/12/2026
Ellen C. VERIFIED CUSTOMER
My car sat in the shop too long. The inspection took overnight. I wasn't made aware that my car would have to stay overnight. I was leaving out of town the next day. Therefore my car is still at your shop. Rene promised to get it back to my house within a couple of days. It's been over a week and my car still isn't there.
6/12/2026
Dan D. VERIFIED CUSTOMER
Gerardo was very professional and friendly. Great to work with!
6/12/2026
Kamille C. VERIFIED CUSTOMER
This is my first time working with Brandon. He was exceptional. He kept me updated with what was going on with my car and its repairs. Much appreciated. Thank you.
6/12/2026
Fred P. VERIFIED CUSTOMER
Outstanding asset to the great service team!
6/12/2026
Kathleen C. VERIFIED CUSTOMER
Corey was great to work with. He was very friendly and knowledgeable.
6/12/2026
Jessica G. VERIFIED CUSTOMER
Brandon provided excellent customer service and I was very pleased with the attention to detail when it came to making sure my car had all its parts serviced and up to date. Definitely will be a returning customer ☺️
6/12/2026
Marie C. VERIFIED CUSTOMER
Mark was kind, attentive, and professional. Even though I was late, he got me in and out quickly and made the whole process easy. It was a pleasure working with him!
6/12/2026
Tina N. VERIFIED CUSTOMER
Excellent service. Exceptionally good staff.
6/12/2026
Michael M. VERIFIED CUSTOMER
Great service once again, great mechanic in Jeremy Murcek, always satisfied
6/12/2026
Joi C. VERIFIED CUSTOMER
She was very thorough and friendly. Made the process very comfortable and easy.
6/12/2026
Cynthia M. VERIFIED CUSTOMER
Great service and excellent experience working with Vy Nguyen. Thanks
6/12/2026
Estee S. VERIFIED CUSTOMER
He is nice and helpful person. Hope to have more discounts next time. Thank you.