Luis Sierra my service advisor was very knowledgeable and helpful with my service at JM Lexus. I had a wonderful experience. Thank you!
5/6/2026
Mary M. VERIFIED CUSTOMER
After waiting over 2 hours (for 1 1/2 hr ) service I went to check on status and car was sitting outside completed.
Car was washed but interior not touched. In past the floor boards were cleaned and dash wiped down
5/6/2026
Joyce S. VERIFIED CUSTOMER
Robert is great. He listened to my concerns and took the time to look into my concerns
5/6/2026
Godfrey L. VERIFIED CUSTOMER
You service is very courteous, very knowledgeable about customer needs.my was also clean when I picked up
5/6/2026
Mary Luisa. VERIFIED CUSTOMER
Robert was very pleasant and explain the repair clearly clearly. The repair was done in a timely fashion.
5/6/2026
Polly P. VERIFIED CUSTOMER
It went great !
Thank you
5/6/2026
Anthony P. VERIFIED CUSTOMER
Excellent service
5/6/2026
Belinda U. VERIFIED CUSTOMER
Helen was EXCELLENT! very informative and helpful.
5/6/2026
Deanne S. VERIFIED CUSTOMER
The experience from start to finish was amazing. Scheduling the appointment. The young lady was extremely sweet. Very patient and very helpful and Elijah was a perfect person to listen to me and to make me feel like I was important. I love crown Lexus. I have never had this great experience going to a car dealer to get my car serviced
5/6/2026
Heather H. VERIFIED CUSTOMER
Excellent customer service. Mark was very kind and helpful.
5/6/2026
Eli B. VERIFIED CUSTOMER
I had a great experience thanks to Antoni. He’s easily the best employee at this dealership—friendly, professional, and very knowledgeable. He made everything simple and stress-free, and I never felt pressured at any point. Antoni really goes above and beyond to make sure you’re taken care of. I’d definitely recommend working with him!
5/6/2026
Eric S. VERIFIED CUSTOMER
She’s very friendly, very reliable and very accommodating with a big smile.
Vy makes it so fast and efficient.
Thank you Vy!
5/6/2026
Tony A. VERIFIED CUSTOMER
Jesse was great! He took care of me quickly and had my car in a quick turnaround. Great customer service.
5/6/2026
Garrett F. VERIFIED CUSTOMER
Helen is always a pleasure to deal with. Give that woman a raise!
5/6/2026
Glenn S. VERIFIED CUSTOMER
Robert is a great representative for Lexus. Extremely helpful, informative and polite. He is a great asset to your company.
5/6/2026
David H. VERIFIED CUSTOMER
Kimberly and entire staff were excellent and made it stress free
5/6/2026
Gerilyn S. VERIFIED CUSTOMER
Thank you!!!!
5/6/2026
Jon D. VERIFIED CUSTOMER
Vy was extremely helpful, I brought my vehicle in and was not happy with the result of the first round of work, but she helped make it right and was extremely professional about it. I am now very happy with the result and thank Vy and the service team for that!
5/6/2026
Alvin G. VERIFIED CUSTOMER
Great service and staff
5/6/2026
David M. VERIFIED CUSTOMER
Robert(Rob) assisted me with my problem from beginning to end. Very professional. Great job