I made an online appointment with Chris Santos and received two text confirmations referencing Chris, yet he was off for the day. The online reservation system should account for that and show Chris not available. Tony was friendly and applied a discount which I appreciated. I did get charged fuel for the loaner car and an unknown separate $25 charge. These were not explained upfront. It would have been good to know there was a change in obtaining a loaner. I don't recall paying anything in the past. I could have paid for the gas myself, cheaper than the $8.50 per gallon charged.
5/7/2026
Enzo V. VERIFIED CUSTOMER
EXCELLENT CUSTOMER SERVICE
5/7/2026
Barry S. VERIFIED CUSTOMER
Everything went quickly and smoothly which is what the customer wants.
5/7/2026
Amy H. VERIFIED CUSTOMER
Maria was a 10+ rating with hiw I was treated. I want her every time I visit the dealership. I waited a long time because my car needed to be serviced, she made it feel like a Hal hour not three and a half hours.
Love my experience
5/7/2026
Julie H. VERIFIED CUSTOMER
Gerry was super cool and easy to deal with
5/7/2026
Vera H. VERIFIED CUSTOMER
Joel was terrific as always!
5/7/2026
Eric C. VERIFIED CUSTOMER
Professional and provided excellent Customer Service
5/7/2026
Shelly E. VERIFIED CUSTOMER
Thank you for the service today. Good customer service and smooth checkin and checkout.
5/7/2026
Phyllis W. VERIFIED CUSTOMER
Maico is a wonderful service rep! He got my car in and out within an hour. I know the mechanics deserve some credit too, so kudos to everyone!
5/7/2026
Matthew M. VERIFIED CUSTOMER
Although a lot wrong with the car today, never fun, the work was done quickly and professionally. Communication was great. Appreciated the offer of a loaner as well.
5/7/2026
Patricia G. VERIFIED CUSTOMER
I’m very happy with my service as always and the customer service is excellent. Job well done by MJ
5/7/2026
Joseph P. VERIFIED CUSTOMER
Your service department can be much quicker. Both times we have used your service department. It took more than twice a time estimated. One time it took over four hours.
5/7/2026
Christopher M. VERIFIED CUSTOMER
Wonderful service.
5/7/2026
Kevin H. VERIFIED CUSTOMER
Trevor answered all of my questions and listened to my instructions about not washing my vehicle. I couldn't ask for more.
Thank you.
5/7/2026
Rosalyn M. VERIFIED CUSTOMER
Peter was excellent and very helpful.
However, I have a coupon in the glove
compartment of my car for $50 off
an oil change.
I did not present it at the time of
my maintenance service.
However, I would appreciate a rebate
for that amount.
Thank you for your consideration of
this matter.
Rosalyn M
5/7/2026
Fatoumata K. VERIFIED CUSTOMER
Job well done. Everything is perfect and Taylor is the best
5/7/2026
Stephanie H. VERIFIED CUSTOMER
The Customer Service was excellent
5/7/2026
Julie H. VERIFIED CUSTOMER
I always receive excellent service from Cory.
5/7/2026
Debra S. VERIFIED CUSTOMER
I so appreciate the quality attention provided by Jeff, his customer service and knowledge base is outstanding.