Very communicative if there were issues and kept me updated on the timeline for repairs which was very helpful
4/18/2026
Gina C. VERIFIED CUSTOMER
Joe Srorozinsky is great - always kind, professional and reliable. A great representative of JM Lexus.
4/18/2026
Rosa I. VERIFIED CUSTOMER
My family has been servicing our vehicles at Crown Lexus for over a decade, and I cannot say enough wonderful things about Tony. When I first started handling maintenance for my own Lexus vehicle, I tried a few different service advisors before asking my family for their recommendation, and that’s how I found Tony. Since then, I’m a loyal Tony customer and have even moved out of the area, but I will always return to see Tony.
Tony is truly exceptional. He is incredibly knowledgeable and skilled at what he does, and also genuinely kind, patient, and trustworthy. I feel completely confident placing my car in his care every single time. He consistently goes above and beyond, not just for me but for my entire family, and that level of service is rare.
We are a big Lexus family, and part of that loyalty comes from experiences like the ones we’ve had with Tony. He takes the time to offer thoughtful advice on how to keep our cars running at their best for as long as possible.
If you are going to Crown Lexus, I wholeheartedly recommend working with Tony. He is truly one of a kind, and we feel incredibly grateful to have him taking care of our vehicles. Thank you Tony !!! You are the greatest of all time!
4/18/2026
Edwina M. VERIFIED CUSTOMER
i had a fantastic experience with Tony Hang.He is incredibly knowledgeable and honest, explaining the necessary repairs for my car without any high-pressure tactics. I appreciated the transparent communication and updates throughout the day. It’s hard to find trustworthy service, but Tony Hang made me a loyal customer
4/18/2026
James O. VERIFIED CUSTOMER
Your service was excellent. What more can I say?
4/18/2026
Ann R. VERIFIED CUSTOMER
Vy was lovely, gracious, personable, and promptly accomplished what I needed to be done. She's a keeper! Thank you!
4/18/2026
Lisa S. VERIFIED CUSTOMER
Sam was a great representative of excellent customer service
4/18/2026
Lori B. VERIFIED CUSTOMER
Faustino, is a wonderful asset to your organization! He is professional and knowledgeable!
4/18/2026
Niury M. VERIFIED CUSTOMER
Jack was very attentive and gentleman. When the car was ready he walk to the car with me and open the door for me.
4/18/2026
Michael M. VERIFIED CUSTOMER
Jeff Miller is the Absolute Best ????
4/18/2026
Ana S. VERIFIED CUSTOMER
Mr Cisneros provided an excellent service.
4/18/2026
Todossii S. VERIFIED CUSTOMER
Billy provided grade A customer service and was very thorough with helping me understand the services that were needed for my vehicle. The warm greeting when I arrived set the tone and made me feel valued as a customer. The scheduled maintenance was extensive and the loaner vehicle was much appreciated. I wasn’t just given the keys and sent on my way but he gave a brief tutorial of how to operate the newer features so that I was comfortable. Billy has definitely set the standard for quality customer care that the entire service department could benefit and add as a best practice. Billy is a total asset to Lexus of Colorado Springs.
4/18/2026
Linda M. VERIFIED CUSTOMER
The service staff was friendly and knowledgeable throughout my visit. Roberto was a professional and transparent about pricing and service details. Always readily available and answered all my questions clearly
4/18/2026
Ruzanna M. VERIFIED CUSTOMER
I am very satisfied
4/18/2026
Christopher E. VERIFIED CUSTOMER
Very professional, polite , and knowledgable.
Thank you Maria.
4/18/2026
Harris A. VERIFIED CUSTOMER
excellent service as usual!
4/18/2026
Russell M. VERIFIED CUSTOMER
Vince was a great rep to work with and the entire team was very helpful for an urgent repair situation
4/18/2026
Valerie L. VERIFIED CUSTOMER
Maria has great customer service. I appreciate her explanation on my car’s needs. She was prompt and gave me an estimated time on when to expect my car.