As always working with Jesse is delightful! There’s never a service appointment where I leave disappointed. Thank you Jesse for your kindness which truly make a difference!
4/21/2026
Leigh D. VERIFIED CUSTOMER
Roberto is awesome, he always helps me understand the service that was performed and anything that might need to be addressed in the future. The entire team here is amazing and I feel so lucky to be a customer here. First class team and service department!!!
4/21/2026
Robert L. VERIFIED CUSTOMER
Very good experience
4/21/2026
Laurel B. VERIFIED CUSTOMER
When I brought my vehicle in, they never offered to take me home. They didn’t have a loaner which I understand. The experience wasn’t what I expected from Lexus.
4/21/2026
Shirley R. VERIFIED CUSTOMER
My treatment and the service this time around was absolutely fabulous. I was kept appraised of everything that was going on. I even got a video of what they had done to fix my vehicle.water that brush too.
Roberto was caring and make sure that I was happy with the end result of my service. He was very understanding. This is the second field goal that I have bought from this dealership and if I have to buy another one, I will again buy it from this dealership, I have had nothing but wonderful service and lots of kindness making sure I understand before they let me go, so yes, it was a wonderful experience
4/21/2026
Chris G. VERIFIED CUSTOMER
Trevor was a fine young man to talk to and very knowledgeable on all of my wife’s and mine questions. He was extremely friendly, thorough, communicative and professional he is a great example of customer service and representative of Lincoln of Lexus… a much different experience that our Lexus Dealership in Colorado.
4/21/2026
Onzalo H. VERIFIED CUSTOMER
Customer service was great and professional.
4/21/2026
Anabel M. VERIFIED CUSTOMER
Great service!!
4/21/2026
Anthony T. VERIFIED CUSTOMER
Jesse was very nice and professional. However, I was disappointed in the 2 hour wait for a 15,000 mile maintenance appointment. I had to ask what was taking so long.
4/21/2026
Deborah K. VERIFIED CUSTOMER
Jessie never disappoints. In my eyes, Jessie is the face of Lexus of Omaha. I bought my first Lexus because of the Lexus reputation. I keep buying Lexus because of the great service that Jessie and the service team provides.
4/21/2026
Maria C. VERIFIED CUSTOMER
Joe was professional and he did everything possible to reduce my time waiting for my car . He communicated well and kept me informed throughout the appointment. He is always wonderful to work with and makes my Jm Lexus visit smooth and pleasant .
4/20/2026
Sanford S. VERIFIED CUSTOMER
Micheal was extremely helpful as always when I need service.
4/20/2026
Edward G. VERIFIED CUSTOMER
Efficient
Courteous
On time
4/20/2026
Roseann R. VERIFIED CUSTOMER
Very customer oriented. Pleasant and thorough with my transaction.