Roberto treated me very well, in explaining that I did not need the service requested by me, saving me money. People like Roberto is what brings people back to the dealership for service.
4/22/2026
Steve E. VERIFIED CUSTOMER
Pretty expensive but service and Robert were excellent. Car was washed and gassed, unexpected and appreciated.
4/22/2026
Leo R. VERIFIED CUSTOMER
Always a great experience service is good they really take care of their customers
4/22/2026
Patrick P. VERIFIED CUSTOMER
JM Lexus and Leo were fantastic. My service check in was smooth and efficient. We went over all items that needed attention and explained the process and timing. The vehicle was clean when I picked it up and all items were fixed. The check out process was smooth and uneventful. This is a great dealership
4/22/2026
George B. VERIFIED CUSTOMER
Alec did great and explained the issues clearly and I've already booked the repair appointment.
4/22/2026
Tony C. VERIFIED CUSTOMER
We don’t like the ride quality on our Lexus RX 350, but our service specialist Helen Kassel was so nice and kind . She was answering all my questions.
4/22/2026
Marisol F. VERIFIED CUSTOMER
Alejo was great during my service. He’s always very professional and attentive. It’s a pleasure to work with him.
4/22/2026
Brian T. VERIFIED CUSTOMER
I would be happy to complete the survey. I am also on the Lexus Advisory Board and will probably receive a survey from them as well.thank you.
4/22/2026
Maryann F. VERIFIED CUSTOMER
Excellent attention
4/22/2026
Donna G. VERIFIED CUSTOMER
Happy
4/22/2026
Ilseon L. VERIFIED CUSTOMER
세차가 완벽하진 않았다 친절면에서는 감사합니다
4/22/2026
Ajitpal F. VERIFIED CUSTOMER
Mr. Jack was excellent. Much appeeciate his effort and time. He is brillant. Thanks Jack.
4/22/2026
Burnett S. VERIFIED CUSTOMER
Had a problem with my car this morning made a phone call to Tony. He told me to bring it in. they replaced my battery and change my oil very please, Tony is awesome,he took good care of me on short notice.
4/22/2026
Tanya R. VERIFIED CUSTOMER
Vahagan always takes care of me and my cars. I couldn't be happier with him!
4/22/2026
Wade M. VERIFIED CUSTOMER
Quick and knowledgeable service
4/22/2026
Imad A. VERIFIED CUSTOMER
Mark is the best
4/22/2026
Lawrence H. VERIFIED CUSTOMER
Treated in a cordial professional manner however the prices were a bit high but that’s expected at a dealership
4/22/2026
Barrett R. VERIFIED CUSTOMER
I received excellent customer service
4/22/2026
Ricky D. VERIFIED CUSTOMER
Very knowledgeable about my is 300. She was super nice and treated me great.
4/22/2026
Javier H. VERIFIED CUSTOMER
I have asked and cannot t get a clear answer as to whether or not my car has had the oil changed. The first time I took it, I was told that it was too early and not sure if it was changed because I only had 5K miles andmy husband took it and he said that Aaron told him he would honor the oil change when it was time-which I thought was now. I asked the technician to find out if it was the free one or not and he automatically assumed I was looking for a freebie or something because he said I checked and Aarn didn’t leave notes and I checked with my manager and she said she’s NOT going to give you a free oil change, that she will do it for half. At no time did I ask for ANYTHING FREE. I want my oil changed if it needs it. My car has 9400 miles and I’ve had it 18 months. If I can afford 800/mo I can certainly afford a $120 oil change. Arturo should not be so quick to judge and note that not everyone me is out to get something free!