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Real Reviews from VERIFIED CUSTOMERS
Valerie L. VERIFIED CUSTOMER
Maria was professional and excellent at her job. She explained in detail what was required and she made sure that I was comfortable as I waited. I will definitely request Maria in my next appointment.
4/23/2026
Jensen T. VERIFIED CUSTOMER
Hello, we drove the Tx to Tampa over the weekend and the noise from the driver side seem to have gotten worse
4/23/2026
Terry W. VERIFIED CUSTOMER
I was very pleased with the service I received from Manuel. Manuel was very thorough with explaining what services would be done. He offered to clean my car during my service visit. Manuel was very polite and professional.
4/23/2026
Dean V. VERIFIED CUSTOMER
Cassie was wonderful as usual! Truly a professional!
4/23/2026
Greg P. VERIFIED CUSTOMER
Kori was professional, knowledgeable, and friendly!
4/23/2026
Jeffery G. VERIFIED CUSTOMER
Jeff Miller does a great job for this dealership! I trust his comments and suggestions and he always treats the customer as a priority!
4/23/2026
January W. VERIFIED CUSTOMER
I would appreciate the opportunity to follow up with you. Please email me at with your availability, including a convenient time and location for us to discuss. Thank you.
4/23/2026
Scott L. VERIFIED CUSTOMER
Very responsive with good communication.
4/23/2026
Joani C. VERIFIED CUSTOMER
Eirik was extremely helpful. I had become very frustrated after having my car in 3 times for the same issue and being told there was nothing more to be done y one of the service technicians. When I called Eirik, he stepped right in and made sure the problem got solved. He worked very hard for me and kept me in the loop the whole time. He should be commended!
4/23/2026
Jane B. VERIFIED CUSTOMER
Trevor communicated well so that we have a plan to deal with two service needs that were identified.
4/23/2026
Alan S. VERIFIED CUSTOMER
Trevor was great! Super easy to work with and very personable, would recommend working with him. Made it very clear what was going on with my vehicle in ways that someone with or without experience in the industry, or knowledge of vehicles would understand.
4/23/2026
Alice L. VERIFIED CUSTOMER
Alec was very pleasant to work with and communication was excellent. I would also like to complement Michael the driver that delivered my car back to me. It’s not the first time I have had the pleasure of dealing with Michael. What an asset he is to your company. I never worry about my car when I know Michael is driving! He is such a professional, polite, and genuinely kind person. Thanks again Lexus , it’s the service that keeps me a Lexus driver not to mention the great automobiles. Nineteen years and counting I have been your customer.
4/23/2026
Tony Z. VERIFIED CUSTOMER
Nick was excellent. He explained everything very well and to the point. He was correct on his estimates and prices and was able to save us some money. Made the service experience as comfortable as possible.
4/23/2026
Scott G. VERIFIED CUSTOMER
Very satisfied.
4/23/2026
Susan S. VERIFIED CUSTOMER
I truly appreciate Jessie’s professionalism. It is easy to take for granted that a car will start and get you from point A to point B whenever you want. Having an issue arise, and to have it handled expertly at the dealership is a wonderful blessing.
4/23/2026
Jerry S. VERIFIED CUSTOMER
I understood in a direct telephone conversation with Corey that there would be no charge as we had prepaid a contract for service when we purchased the vehicle. However, when my wife made it home, she said she was directed to pay $53 in to change for the additional service that was optional, which I authorized because Corey said it was free.
4/23/2026
Ryan Y. VERIFIED CUSTOMER
Gerardo never disappoints! Easy to work with, personable, and knowledgeable.
4/23/2026
Alyssa M. VERIFIED CUSTOMER
I am beyond satisfied with my experience with Nick! He is super knowledgeable, extremely efficient and very quick with responses, communication and problem solving. I couldn’t ask for a better service agent as he continues to exceed my expectations. I will highly look forward to reaching out specifically to him if I ever encounter any troubles or questions that may arise. Thank you!
4/23/2026
Preferred Marketing. VERIFIED CUSTOMER
Lexus is the best!
4/23/2026
Jean C. VERIFIED CUSTOMER
I’m a new Lexus owner. Prior I had a Cadillac. I’m so very impressed with my Lexus car, and its quality. Equally so, I’m impressed with the Service Team. Cory is a great rep and I enjoy seeing him each time. I feel Lexus and Cory care about my vehicle. Thank you to all. Especially Cory! He’s A+
4/23/2026