Shedrick did an excellent job to keep me informed and to provide excellent service.
4/22/2026
Joe L. VERIFIED CUSTOMER
Excellent servicr
4/22/2026
B VERIFIED CUSTOMER
Aaron is awesom. He always does a great job
4/22/2026
Serhii S. VERIFIED CUSTOMER
Everything is perfect
4/22/2026
Roberta S. VERIFIED CUSTOMER
Thank you
Excellent sevice
4/22/2026
Joanne P. VERIFIED CUSTOMER
Wendy Fermin was a very kind and
Professional Service Agent.
JM Lexus personnel take excellent care of my
Lexus Car. Thank you.
4/22/2026
Sharon B. VERIFIED CUSTOMER
Always a pleasure and satisfied with my service at JM LEXUS. Thank you.
4/22/2026
Gregory L. VERIFIED CUSTOMER
Peter was great. Professional and personal. Great hire for JM Lexus! Greg Laboy.
4/22/2026
Barton O. VERIFIED CUSTOMER
Throughout my history as an extremely satisfied repeat customer your service & courtesy remain consistent.
Juan Obando goes the extra mile as do the rest of your team, and his dedication is gratefully appreciated.
4/22/2026
Barbra P. VERIFIED CUSTOMER
Maico is FANTASTIC! Best service rep I’ve ever had! I will return to JM forever, bc I’ll never own anything but a Lexus. But Maico I will request every time!
4/22/2026
Javier R. VERIFIED CUSTOMER
“Experience Amazing”
Redefined at Crown Lexus, Service Elevated Beyond Expectations
I never write reviews, but what I experienced at Crown Lexus deserves RECOGNITION. I brought my wife’s Lexus in for brake service and was immediately impressed by the professionalism and clarity Christian Santos provided. His attention to detail, confidence, and ability to explain the diagnosis made the entire process effortless, and the brake issues were resolved exactly as he described.
I was so taken by his knowledge that I returned two days later with my own Lexus LS. Christian told me, “Bring the car to us and we will provide a clear diagnosis and work with you to resolve the issues,” and he delivered exactly that. The Lexus technology system is excellent, but Christian’s guidance is what elevates the entire experience.
Everyone at Crown Lexus, from the valet to the service team, was helpful and professional, but Christian is the reason for this review. His clarity, dedication, and exceptional understanding of Lexus vehicles reflect positively on Crown Lexus and Lexus Corporate.
4/22/2026
Linda F. VERIFIED CUSTOMER
Billy is simply the best! Very attentive and kind!
4/22/2026
Delkash Navazesh. VERIFIED CUSTOMER
amazing service!
thank you
4/22/2026
Kathy S. VERIFIED CUSTOMER
Ali does a great job of making sure that my car is in good shape ❣️
4/22/2026
Henrietta S. VERIFIED CUSTOMER
Chauncey is very professional and knowledgeable of his job. Extremely satisfied with my visit and the care he provided for me.
4/22/2026
Glenna S. VERIFIED CUSTOMER
Thank you, will watch for it and reply.
4/22/2026
Josue V. VERIFIED CUSTOMER
She was patient and explained everything with great detail, great job!!
4/22/2026
Jodi R. VERIFIED CUSTOMER
Kay and all the staff were very nice and informative. Excellent service.
4/22/2026
Jesus E. VERIFIED CUSTOMER
Tino is a true professional. He provided with excellent service. You have a very good man on your team. God bless.
4/22/2026
Benjamin H. VERIFIED CUSTOMER
Always a pleasure working with Roberto. He goes above and beyond to listen, communicate well, and is very courteous.