Juan was very accommodating and helpful. He even brought my car up to me himself.
5/29/2026
Rania H. VERIFIED CUSTOMER
John always provides the best service
5/29/2026
Kevin M. VERIFIED CUSTOMER
Everyone that I came in contact with in your service dept were excellent !
All very pleasant and polished . Happy to have you service my GX ????
5/29/2026
Pharm Med. VERIFIED CUSTOMER
Excellent Service!
5/29/2026
Gloria J. VERIFIED CUSTOMER
I trust Joey he’s the best service advisor that works for you
And the mechanics are very knowledgeable and I trust them too
5/29/2026
Jennifer T. VERIFIED CUSTOMER
Always excellent customer service
5/29/2026
William S. VERIFIED CUSTOMER
Delilah is very helpful and excellent at customer care
5/29/2026
Nikita G. VERIFIED CUSTOMER
Mark did a great job by walking me through the process and helped me get my car back efficiently!
5/29/2026
Peter G. VERIFIED CUSTOMER
Great service, very efficient. Very knowledgeable staff. Thanks.
5/29/2026
Michael A. VERIFIED CUSTOMER
Jay is professional and friendly.
5/29/2026
Jason A. VERIFIED CUSTOMER
Thank you for providing an efficient service!
5/29/2026
Alan B. VERIFIED CUSTOMER
Sam did a great job!
5/29/2026
Stacy S. VERIFIED CUSTOMER
We purchased our RX 350 used when it was a year old and had less than 7000 miles. We were unaware it was originally from Canada and there could be potential warranty issues until bringing it to you. I so appreciate the willingness to contact Canada Lexus instead of sending me away! I had a bit of a learning curve with your system, but appreciate the effective communication via text messages. When I returned with loaner to pick up my vehicle when the work was completed, it was quite busy, but everything ran smoothly and I was out very quickly, and surprisingly with an unexpected full tank of gas! We are loving our car and will highly recommend Lexus and your dealership!
5/29/2026
John R. VERIFIED CUSTOMER
One suggestion - when a customer doesn't respond to your texts, maybe call them. I never received the texts and had to call in, myself, at 3pm to ask about the progress.
5/29/2026
Ruthie B. VERIFIED CUSTOMER
Justin was very courteous and professional.
5/29/2026
Robin L. VERIFIED CUSTOMER
Luis was excellent. I would definitely recommend him to everyone.
I appreciate that my car was washed, it really needed it. And I know it was looked at thoroughly. Thank you all for your wonderful service.
5/29/2026
Yolanda J. VERIFIED CUSTOMER
Joe always has great customer service and never fails with getting the job done.
5/29/2026
Tommy F. VERIFIED CUSTOMER
Thank you once again to all who had a hand in service provided.
5/29/2026
John H. VERIFIED CUSTOMER
great customer service
5/29/2026
Nicole S. VERIFIED CUSTOMER
Joseph always offers an excellent level of customer service. I will be sure to ask for him next time I come in!