The service was excellent, car was picked up in a timely manner. The service department updated me on what needed to be done. However, one small thing the car was not washed when it came back. I really do like that part of your service.
4/18/2026
Wen S. VERIFIED CUSTOMER
Aaron was great!
4/18/2026
Susan K. VERIFIED CUSTOMER
Your customer service is great and I really appreciate that. Keep up the good work.
4/18/2026
Dale O. VERIFIED CUSTOMER
Good service and excellent help
4/18/2026
Judith M. VERIFIED CUSTOMER
Everything was handled well. I was advised at all times as to what was going on. I really appreciate your bringing the car to me. Thanks
4/18/2026
Candice L. VERIFIED CUSTOMER
Justin provided excellent service and was a pleasure to work with.
4/17/2026
Elizabeth F. VERIFIED CUSTOMER
Chauncey Levy was very thorough with reviewing and explaining the service that my car needed knowing I was going on a road trip. I feel confident that I will be safe driving my car to my destination and I thank you for your concern and making sure my car is in good shape.
4/17/2026
Mark P. VERIFIED CUSTOMER
Xavier did a great job, will definitely be back!
4/17/2026
Scott G. VERIFIED CUSTOMER
Always a pleasure seeing my representatives Shedrick and Jarled at JM Lexus. Very professional class act great people to have working with the company thank you.
4/17/2026
Leslie W. VERIFIED CUSTOMER
Just that Adrian Todd was attentive and informative!!
4/17/2026
Sheldon S. VERIFIED CUSTOMER
Leo was very professional and the service was exceptional
4/17/2026
Steven R. VERIFIED CUSTOMER
Excellent customer service. Very impressed with your staff.
4/17/2026
Gilbert N. VERIFIED CUSTOMER
Kristina was great as usual
4/17/2026
Valerie A. VERIFIED CUSTOMER
Great service friendly people.
4/17/2026
Jin L. VERIFIED CUSTOMER
Jesse was amazing as always!
4/17/2026
Bill E. VERIFIED CUSTOMER
Excellent Service
4/17/2026
Gregory L. VERIFIED CUSTOMER
Efficient, professional, courteous; an outstanding service team.
4/17/2026
Vahagn H. VERIFIED CUSTOMER
Thank you
4/17/2026
Christopher C. VERIFIED CUSTOMER
Alignment not done correctly. Steering off center to the left (worse than when I brought the car in).
4/17/2026
Erik D. VERIFIED CUSTOMER
The service at Crown Lexus is always impeccable. Which is why I drive over 100 miles round trip to bring my car in for service there.