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Real Reviews from VERIFIED CUSTOMERS
Patty D. VERIFIED CUSTOMER
Christian is a very friendly person I’ve been going to him for a couple of years.
4/18/2026
Lafayette D. VERIFIED CUSTOMER
Great experience!
4/18/2026
Leonard C. VERIFIED CUSTOMER
Tony is the BEST!
4/18/2026
Matthew G. VERIFIED CUSTOMER
Great service!!
4/18/2026
Rudy P. VERIFIED CUSTOMER
Yes
4/18/2026
Anne C. VERIFIED CUSTOMER
Jack Semrdzhyan , services is absolutely wonderful , professional experienced , quick and detailed on what needs to be done . And future reminders he explained in detail . Highly recommended to all my friends and family to come visit Lexus dealer and services . And will be coming back soon to my next service.
4/18/2026
David F. VERIFIED CUSTOMER
Very smooth nice experience.
4/18/2026
Maria Victoria. VERIFIED CUSTOMER
Excellent customer service. Anthony is the best.
4/18/2026
Belinda C. VERIFIED CUSTOMER
Thank you everything is amazing. Great customer service. what is the best very nice and patient very professional she’s amazing.
4/18/2026
Tasean Y. VERIFIED CUSTOMER
Service was quick and fast. Staff was friendly and attentive.
4/18/2026
Jessica S. VERIFIED CUSTOMER
Jorge was very friendly and helpful person. He has a great customer service.
4/18/2026
Mari N. VERIFIED CUSTOMER
Exceptional service! Danny is the best! Danny provides 5 star+ service always!
4/18/2026
Jana R. VERIFIED CUSTOMER
He is always very helpful. He also has complete disclosure so there are no surprises. Our family will always work with Faustino.
4/18/2026
Ronald S. VERIFIED CUSTOMER
Everyone was great!!
4/18/2026
Alejandro P. VERIFIED CUSTOMER
It’s my first time going to JM For the car service, and I didn’t know what to expect. The only confusing part for me is, after they received my car, and I was asked to go in, no one was there to receive me inside or tell me where to go next. The place looked like the little cubicles in wall trade center as I’ve seen on tv. I was met with chaos. It took me a while to see the seats on the R side since the guy that received my car said enter and go all the way to the back. The back was another door that leads to the show room. There were no signs as well at the top that says waiting area. I felt lost and no one stopped to ask me if everything was ok. I understood sunce everyone was busy. I saw one of the “runner”, and that’s when I asked her what to do next. She gave me a clear instruction and after that, everything was a breeze and the experience was very pleasant. Leo was very helpful, concise and precise when he told me what needed to be done. He pretty much took my anxiety away. Thank goodness Leo is my adviser.
4/18/2026
Krista M. VERIFIED CUSTOMER
Billy is the absolute best! It doesn't sit right if we go in and he isnt there, we are pleased to have worked with Billy the last 4 years and are always so happy with our visit at Lexus Colorado Springs.
4/18/2026
Amber Q. VERIFIED CUSTOMER
Roberto was very kind!
4/18/2026
Christine S. VERIFIED CUSTOMER
From the moment I pulled up to the service department I was greeted with a smile. I wish I could have caught the older gentleman’s name. It wasn’t long until Kristina helped me with my car. She’s super nice and made the process really easy. I was really impressed by the inspection report. It included a video and pictures. I thought it was going to come back with a bunch of issues but it didn’t. I felt like I was getting a real honest report of my car. Communication was made easy and all my questions were answered. Overall I was really happy with my visit and I’m glad they were able to help me with my 2007 Lexus IS250! 10/10 would come back!
4/18/2026
Blair R. VERIFIED CUSTOMER
Thanks Gerardo!
4/18/2026
Felder Living. VERIFIED CUSTOMER
Looking forward to the survey. Thank you.
4/18/2026