Eduardo always does a great job. I always try to get him for service.
6/12/2026
Elizabeth B. VERIFIED CUSTOMER
Triston was great, as always!
6/12/2026
Melissa P. VERIFIED CUSTOMER
John was very professional. I appreciated all the updates on my vehicle.
Thank you.
6/12/2026
Dan K. VERIFIED CUSTOMER
Completely satisfied except that’s a lot of dollars to fork over for a 15 year-old car for fairly minor repairs. But you guys always do a good job so yes, completely satisfied.
6/12/2026
Steve M. VERIFIED CUSTOMER
Trevor did a very professional job for me today thank you.
6/12/2026
Kathy P. VERIFIED CUSTOMER
Tyler was very accommodating and I appreciated his help!
6/12/2026
Jeffrey N. VERIFIED CUSTOMER
The service was very fast and high quality. Keep focusing and prioritizing safety. I broke my side view mirror and quick replacement was needed. Mr. Jones fit me into the service schedule
6/12/2026
BONNIE N. VERIFIED CUSTOMER
Steven is Friendly and easy to talk to. He listened to my concerns of my vehicle, makes notes and ensures that he has addressed them all before I leave the dealership. I appreciate the personal courtesy call to let me know my vehicle is ready for pick up.
6/12/2026
John G. VERIFIED CUSTOMER
Without doubt the cleanest most professional and cooperative Toyota dealership I have ever been to.
I would recommend you in a heartbeat
6/12/2026
Toi G. VERIFIED CUSTOMER
The service is always superb at Tuscaloosa Toyota. No complaints EVER!!
6/12/2026
Christine B. VERIFIED CUSTOMER
Great service.
6/12/2026
Robert N. VERIFIED CUSTOMER
All good
6/12/2026
Stephen M. VERIFIED CUSTOMER
Charles is a great toyota rep.
6/12/2026
Nataleigh S. VERIFIED CUSTOMER
Amanda is always great ????????
6/12/2026
Clara D. VERIFIED CUSTOMER
I appreciate my auto service being done in a timely manner. Also appreciate the kindness of the front desk.
6/12/2026
Robert S. VERIFIED CUSTOMER
Randy was outstanding really fast responses clear and straightforward explanations costumer service wise excellent. please keep that guy there. Even though maintenance team said they couldn’t replicate my concerns therefore no actual fix was performed. Randy and technician did amazing job.
6/12/2026
Mikayla W. VERIFIED CUSTOMER
I’m typically served by Chris (whom we love every time), but today we had Mariah and we were very happy with our service. We’ve had a very hard month with family emergencies and Mariah was able to extend a military discount and ensure we could get to and from our house during the 2 hour service. Thank you Mariah for your care and compassion.
6/12/2026
Harry B. VERIFIED CUSTOMER
We may be looking to do business elsewhere. 2 hours and 20 minutes for an oil change is not acceptable. Neither is the lack of updates. I had to go ask what was taking so long to find out the tire rotation couldn’t be done and no one had talked to me about that. Very disappointing.
6/12/2026
Thomas C. VERIFIED CUSTOMER
Angela has assisted me in the past numerous times. She is always polite, answers all my questions, and is prompt with providing updates on when my vehicle would be ready.
She always does a great job!!