Personable and awesome. Explained everything, and only recommended what my car needed.
6/12/2026
Denise D. VERIFIED CUSTOMER
Awesome Service!
6/12/2026
Randy M. VERIFIED CUSTOMER
Staff are very professional
6/12/2026
Robert W. VERIFIED CUSTOMER
I was satisfied with the service that they did but when they gave me a price of $80+ to change out the cabin air filter and $60 to change the engine filter, when they already had it out to show me a picture of it, that is way over priced when you can get them for under $20.
6/12/2026
Michele D. VERIFIED CUSTOMER
The service is always great. Charles did an excellent job explaining and talking with us about the services we were getting, and took time to make sure that all of our questions were answered. He is an asset to your company!
6/12/2026
William W. VERIFIED CUSTOMER
Very courteous and helpful. What a great smile… he has!
Bill and Peggy Wachtler
6/12/2026
Cathy C. VERIFIED CUSTOMER
Thank you.
6/12/2026
James R. VERIFIED CUSTOMER
Chuck Sansing was helpful and professional. He described the maintenance that would be performed on our car. Once the maintenance was completed he escorted us to our car.
I would definitely ask for him when our next maintenance is scheduled.
6/12/2026
Daniel A. VERIFIED CUSTOMER
Had no rentals available
6/12/2026
Cierra F. VERIFIED CUSTOMER
Sarah was very informative and helpful
6/12/2026
Jeff And. VERIFIED CUSTOMER
Chris provided quality communication, kept me well informed and was very friendly. Excellent service as always!
6/12/2026
Larry T. VERIFIED CUSTOMER
Jim was great!
6/12/2026
David H. VERIFIED CUSTOMER
Great service as expected
6/12/2026
Murielle H. VERIFIED CUSTOMER
Great experience with Khon! He explains things very clearly and is extremely nice. I hope to get him again next time.
6/12/2026
Deborah B. VERIFIED CUSTOMER
Tuscaloosa Toyota has always given my husband and myself great service. Bryan Christian and Chuck Sansing are the best !! I would not use service from any other Toyota Dealership.
6/12/2026
John O. VERIFIED CUSTOMER
Dan explains everything quite well. He is clear and prompt. Always gpod to deal with.
6/12/2026
Debra H. VERIFIED CUSTOMER
Excellent Service
6/12/2026
Bobbi B. VERIFIED CUSTOMER
Online appointment maker doesn’t work right. Came to dealership yesterday, 3 vehicles in 3 bays & 1 car waiting. After waiting 15 minutes for one service worker to acknowledge me sitting there she stated it would be 4:30-5pm for oil change to be done without an appt (this was before 10am). I said ok, make me appt then. My appt was for today at 10am; oil change didn’t get done til noon & I had to go to service worker to get keys when I noticed my truck no longer in bay. Services suggested upon inspection but no one came to ask me to change them or anything! Not pleased & will be finding a different Lithia Toyota to receive my service!