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Real Reviews from VERIFIED CUSTOMERS
Steve C. VERIFIED CUSTOMER
Heidi was professional, yet very caring
6/9/2026
Derek E. VERIFIED CUSTOMER
Ray was great and the service was quick, we will return
6/9/2026
Suzanne B. VERIFIED CUSTOMER
He was courteous and very nice, and service is good thank you. I prefer that these requests be sent to my email as my cell is for my use for emergencies only, thank you
6/9/2026
Dave M. VERIFIED CUSTOMER
Isaac was awesome!
6/9/2026
Nelson T. VERIFIED CUSTOMER
I still can’t understand why it takes 4 1/2 hours for a tire rotation and oil change. I’ve always had the dealership at Honda do all my service for all my previous Honda vehicles, I can wait 60-90 minutes max in the lobby and read a book or something. But considering that I had an appointment a week ahead and still had to wait this long just doesn’t make sense to me. This is my 4th and last time at this service center. Until Toyota makes good customer service great again I will not be coming back.
6/9/2026
Stephen A. VERIFIED CUSTOMER
Nice assistance and personnel. Thank you
6/9/2026
Jenny J. VERIFIED CUSTOMER
I set up my appointment for my 2007 Hybrid Highlander at the Pueblo dealership directly prior to leaving on a 10 hour solo trip to my 60th highschool reunion because of people like Tristan Whitaker. We always brought my Toyota there for its regular maintenance since moving to Pueblo. Not only have we trusted the service department at Pueblo Toyota but they seem to hire people who aren't just knowledgeable and personable, like Tristan, they are sincere and especially who are very good with older people. He's efficient but unlike the majority of young employees at many businesses, he's a good listener. He ends up understanding what a client needs with making them feel like they are worth the effort. Pueblo Toyota has several people like this. We realize we pay a premium price at a dealership but we are treated well and get our $$ worth.
6/9/2026
Jim F. VERIFIED CUSTOMER
Will do
6/9/2026
Betty W. VERIFIED CUSTOMER
I'm getting a new car in a couple months
6/9/2026
Kathryn S. VERIFIED CUSTOMER
Thank you
6/9/2026
Bethany R. VERIFIED CUSTOMER
How do I get the required maintenance Icon go away? My car just got serviced ?
6/9/2026
Adriana P. VERIFIED CUSTOMER
Excellent customer service. Great communicating timelines and quick delivery.
6/9/2026
Ulysess S. VERIFIED CUSTOMER
Edward, very professional ????
6/9/2026
Linda C. VERIFIED CUSTOMER
Excellent care
6/9/2026
Laura C. VERIFIED CUSTOMER
Ty for being honest about my tire situation
6/9/2026
Aye Hla. VERIFIED CUSTOMER
I have received an excellent service today and really appreciate it. Please keep up a good work and performance.
6/9/2026
Paul M. VERIFIED CUSTOMER
Waited over 2 hours and had to ask about my car which was ready and told to wait another 10 minutes. 10 minutes past and had to ask again which he then take his time and work on my case. Not a very good customer service since he did not explain to me what services are being done, what is needed, and what time frame. Everything had to be asked.
6/9/2026
Rosa C. VERIFIED CUSTOMER
Excelente servicio, muy atento!
6/9/2026
Rafel R. VERIFIED CUSTOMER
Had me in right away and honored coupons that I presented and completed the job to its full extent. Thank you
6/9/2026
Valerie S. VERIFIED CUSTOMER
Megan is excellent
6/9/2026