Mariela is the best! She handled everything I asked and then some!
5/3/2026
Mercedes W. VERIFIED CUSTOMER
Very efficient, very happy with the service , thank you very much!
5/3/2026
Yahaira C. VERIFIED CUSTOMER
Very friendly and my car was serviced fairly quickly.
5/3/2026
Susan H. VERIFIED CUSTOMER
Very good
5/3/2026
Rachael E. VERIFIED CUSTOMER
Your representatives were so professional and helpful. For each item identified as necessary, explanations were provided. We give our absolute trust and are grateful for everything provided.
5/3/2026
Kate C. VERIFIED CUSTOMER
Thank you
5/3/2026
Daniel C. VERIFIED CUSTOMER
David did a great job taking care of my vehicles service. Appreciate the warm frien
dly atmosphere.
5/3/2026
Lesther A. VERIFIED CUSTOMER
Excelente servicio muy amable y eso vale demasiado
5/3/2026
Kristen F. VERIFIED CUSTOMER
So friendly and helpful. Looking back I was a little difficult, but he remained calm and I appreciate how he handled my questions.
5/3/2026
Sasha P. VERIFIED CUSTOMER
Sam was excellent!! He explained everything thoroughly and was very kind.
5/3/2026
Lori W. VERIFIED CUSTOMER
Always appreciate being able to trust Robert Farr to deliver honest service and recommendations. Can tell he’s organized, works well with Toyota’s mechanics to get me in and out expediently and has never steered me wrong. Farr always is courteous, dedicated and delivers outstanding customer service. Even though I moved to North San Diego, I chose to stick with Norm Reeves Toyota purely to continue relying on Robert Farr. Prior to adopting Farr as my customer service contact, at two other Toyota locations, I received recommendations for repairs that were unneeded so discontinued going to them. Especially as a female, I’ll research and change Toyota service locations whenever they lose my trust. It’s wonderful that I know this will never be an issue at Norm Reeves with Farr as my contact.
5/3/2026
Gwendolyn M. VERIFIED CUSTOMER
Every time I come I always ask for Robert I always experience good customer service and also honest opinion on my car on what needs to be done Robert is the best always good on his customers service
5/3/2026
Scott G. VERIFIED CUSTOMER
John is a kind soul that treats me with respect and kindness. John is the reason I chose your dealership after being in the service industry all my life service is everything. John is a wonderful asset to your company!
5/3/2026
Anitra F. VERIFIED CUSTOMER
Great service! Thanks!
5/3/2026
Abigail A. VERIFIED CUSTOMER
Thanh was extremely helpful and kind!
5/3/2026
Grace . VERIFIED CUSTOMER
I received my oil change and fluids were filled. I was told about other services I needed and if I wanted to schedule an appointment. I was satisfied with my service experience.
5/3/2026
Elena T. VERIFIED CUSTOMER
My advisor, Ramblin, was friendly and helpful! Service was quick as well. Thank you
5/3/2026
Ron . VERIFIED CUSTOMER
Service was completed faster than expected.
5/3/2026
Cynthia T. VERIFIED CUSTOMER
Tony was great! He was polite, professional and had a great upbeat attitude. 11/10! Tony’s the best.
5/3/2026
Anri R. VERIFIED CUSTOMER
She was so helpful and kind throughout the whole process.