Felt rushed and pressured into something I didn’t want and had to pay for, and the team member helping didn’t seem knowledgeable. Also insanely expensive, and felt like I was getting up charged for repairs that were not vital.
6/4/2026
Yuehmei N. VERIFIED CUSTOMER
Every thing is great with Rafael Gonzales very friendly.
6/4/2026
Michael R. VERIFIED CUSTOMER
Ramez was amazing, perfect example of an employee that cares!
6/4/2026
Kathryn K. VERIFIED CUSTOMER
Always w pleasure to work with Robert Farr.
6/4/2026
Christina N. VERIFIED CUSTOMER
Joseph really an asset to service department, he really knows how to handle customers concern.
6/4/2026
Leland B. VERIFIED CUSTOMER
Excellent servicr
6/4/2026
Andrew A. VERIFIED CUSTOMER
Q. Holt is an outstanding representative for Toyota. He has a caring and professional attitude. Due to his positive attitude I will continue to be a loyal customer. He is a credit to Toyota industry and himself. Andrew A
6/4/2026
Jovito D. VERIFIED CUSTOMER
Leo Lazcano went above and beyond with his service today. I am so grateful for him and his professionalism. Honda cerritos should be happy to have him on their staff.
6/4/2026
Edgar J. VERIFIED CUSTOMER
Deceiving
6/4/2026
Stacy H. VERIFIED CUSTOMER
John was extremely professional and helpful. The work was done in a very timely manner.
6/4/2026
Sivilay S. VERIFIED CUSTOMER
Your great services are very appreciated
6/4/2026
Scott G. VERIFIED CUSTOMER
Brandy was great ???????? Keep her around.
(In case the first one didn't go through)
6/4/2026
Guillermo F. VERIFIED CUSTOMER
Very professional, courteous, friendly. Will ask for him again. Thanks
6/4/2026
Sahar S. VERIFIED CUSTOMER
Very good
6/4/2026
Lee V. VERIFIED CUSTOMER
Francisco has just been awesome in providing excellent quality service in taking care of our cars. Thank you.
6/4/2026
Maryellen C. VERIFIED CUSTOMER
Anthony and the Honda Team do an excellent job
6/4/2026
Juan I. VERIFIED CUSTOMER
Jonathan was amazing and very amicable at explaining the service for today.
6/4/2026
Seyd J. VERIFIED CUSTOMER
Robert was very nice and responsive and explained all the necessary repairs. The work was also done in a timely manner. I was completely satisfied with my experience.
6/4/2026
Rhianna B. VERIFIED CUSTOMER
I waited over three hours for a basic maintenance service that I made an appointment for. This service provider told me to expect three hours but never apologized or acknowledged this was an extraordinary length of time for basic service. When I pointed it out to her, she merely said ‘there were a lot of appointments this morning.’ I felt ignored and pushed aside and do not think I will prioritize using your services again. There were several ways to improve on this experience and none of them were offered.