Eduardo is awesome, excellent service on every visit.
7/16/2026
Daniel V. VERIFIED CUSTOMER
Michael was amazing!
7/16/2026
Cynthia V. VERIFIED CUSTOMER
I felt Richard took personal care of my concerns about previous service to heart ( my car was returned to me on a previous service visit with scratches….not once but upon fixing the scratches returned with additional scratches. I considered not coming back to Norm Reeves. Richard handled my car personally, as if it were his own. He took the time to make me feel at ease about returning. I won’t work either anyone else but Richard!
7/16/2026
Sungmin M. VERIFIED CUSTOMER
Amazing service and fast response is really good.
7/16/2026
Chase R. VERIFIED CUSTOMER
As of yet, my vehicle is not finished with the approved service (transmission replacement). As I know the part had to be ordered and given that there will need be shipping time before install, I have not been surprised by a total lack of updates since approving the replacement. I would imagine that if updates were available, I would be provided one, so as of yet I am simply being patient and understanding that time and a lack of anything of substance to update me on are my obstacles. Jesus (and the rest of the service team) have been excellent in all other ways.
7/16/2026
Dudley M. VERIFIED CUSTOMER
Gary was a great rep for your business...
7/16/2026
Robert H. VERIFIED CUSTOMER
Joseph is always very professional and explains every detail my car needs. I apperciate how much he cares about the customer and his job.
7/16/2026
Denise L. VERIFIED CUSTOMER
Brand new vehicle; no need for a trade appraisal. Candace did an excellent job communicating, setting expectations, and helping with check-out process. Very polite, conscientious, personable ASM. She represents your company and the Brand very well.
7/16/2026
Brenda M. VERIFIED CUSTOMER
Very satisfied with your service
7/16/2026
Church Of. VERIFIED CUSTOMER
Great work, thank you!
7/16/2026
Benjamin J. VERIFIED CUSTOMER
Took 2 hours for an oil change, even with a scheduled appointment.
7/16/2026
Julie D. VERIFIED CUSTOMER
Had me waiting 3 hours without my vehicle being looked at. Wasted my time and not respectful of my time
7/16/2026
Jason Y. VERIFIED CUSTOMER
Gary listened and helped me throughout my process.
7/16/2026
Adrian C. VERIFIED CUSTOMER
Friendly and fast. All good!
7/16/2026
Yolanda S. VERIFIED CUSTOMER
I am a loyal customer. They did the work and an interior filter. It was a relative quick service.
I feel I should get more discounts. For being loyal.thank you.
7/16/2026
Brenda B. VERIFIED CUSTOMER
Hannah was great, thank you for making the process quick and easy.
7/16/2026
Victor H. VERIFIED CUSTOMER
I liked the communication and attention to my requests
7/16/2026
Jonathan L. VERIFIED CUSTOMER
Great service!
7/16/2026
Andrea H. VERIFIED CUSTOMER
Poor customer service
7/16/2026
Susan F. VERIFIED CUSTOMER
Trouble getting someone to advise when work completed. My service Rep had the afternoon off and said someone else would contact me, but no one did. I had a bit of hassle to get to a human to get answer, as leaving a message to call got me nowhere.