Eduardo is awesome, excellent service on every visit.
7/16/2026
Daniel V. VERIFIED CUSTOMER
Michael was amazing!
7/16/2026
Cynthia V. VERIFIED CUSTOMER
I felt Richard took personal care of my concerns about previous service to heart ( my car was returned to me on a previous service visit with scratches….not once but upon fixing the scratches returned with additional scratches. I considered not coming back to Norm Reeves. Richard handled my car personally, as if it were his own. He took the time to make me feel at ease about returning. I won’t work either anyone else but Richard!
7/16/2026
Sungmin M. VERIFIED CUSTOMER
Amazing service and fast response is really good.
7/16/2026
Chase R. VERIFIED CUSTOMER
As of yet, my vehicle is not finished with the approved service (transmission replacement). As I know the part had to be ordered and given that there will need be shipping time before install, I have not been surprised by a total lack of updates since approving the replacement. I would imagine that if updates were available, I would be provided one, so as of yet I am simply being patient and understanding that time and a lack of anything of substance to update me on are my obstacles. Jesus (and the rest of the service team) have been excellent in all other ways.
7/16/2026
Dudley M. VERIFIED CUSTOMER
Gary was a great rep for your business...
7/16/2026
Robert H. VERIFIED CUSTOMER
Joseph is always very professional and explains every detail my car needs. I apperciate how much he cares about the customer and his job.
7/16/2026
Denise L. VERIFIED CUSTOMER
Brand new vehicle; no need for a trade appraisal. Candace did an excellent job communicating, setting expectations, and helping with check-out process. Very polite, conscientious, personable ASM. She represents your company and the Brand very well.
7/16/2026
Brenda M. VERIFIED CUSTOMER
Very satisfied with your service
7/16/2026
Church Of. VERIFIED CUSTOMER
Great work, thank you!
7/16/2026
Benjamin J. VERIFIED CUSTOMER
Took 2 hours for an oil change, even with a scheduled appointment.
7/16/2026
Julie D. VERIFIED CUSTOMER
Had me waiting 3 hours without my vehicle being looked at. Wasted my time and not respectful of my time
7/16/2026
Jason Y. VERIFIED CUSTOMER
Gary listened and helped me throughout my process.
7/16/2026
Adrian C. VERIFIED CUSTOMER
Friendly and fast. All good!
7/16/2026
Yolanda S. VERIFIED CUSTOMER
I am a loyal customer. They did the work and an interior filter. It was a relative quick service.
I feel I should get more discounts. For being loyal.thank you.
7/16/2026
Brenda B. VERIFIED CUSTOMER
Hannah was great, thank you for making the process quick and easy.
7/16/2026
Victor H. VERIFIED CUSTOMER
I liked the communication and attention to my requests