He explained what will be done and how long it will take. And also how much it will cost. What I need to do next time. All with a smile.
7/16/2026
Perla S. VERIFIED CUSTOMER
Javier is very helpful and was able to answer my questions. I really appreciate the fact that I received updates about my vehicle that needed repairs I think that was pretty awesome.
7/16/2026
Mallika S. VERIFIED CUSTOMER
service advisor so nice and profesional. and service so fast . have a nice staff and so helpful. I reccomment this dealer.
7/16/2026
Mark R. VERIFIED CUSTOMER
Tony was very helpful from the start, and kept me up to date about the status of my vehicle. He helped me troubleshoot options as well when certain parts were not available, and helped make arrangements for me to return at a time that worked for me. Great customer service overall
7/16/2026
Jeannette L. VERIFIED CUSTOMER
I received a text telling me my vehicle was ready to take home. Upon arrival I was told it was being washed. Approximately one half hour later I was able to drive it home. Once at home I examined the rear cargo area as the third seats were checked for functionality by the service crew. I found the third seat cover still haphazardly pulled back, seats exposed and items I stored there strewn about!
7/16/2026
Debra S. VERIFIED CUSTOMER
Very nice to me! Edward has good customer service.
7/16/2026
Valerie B. VERIFIED CUSTOMER
Benito is exceptional with always ensuring i have the smoothest time during my car service. He is upfront and honest with what needs to be done and what can hold off so i dont spend a ridiculous amount of money every time i come by!
7/16/2026
Alberta O. VERIFIED CUSTOMER
Alex was an excellent service agent
7/16/2026
Robert J. VERIFIED CUSTOMER
Great 1st impression and staff was super. Very happy i moved over from autonation cm. Grest help and text support
7/16/2026
Victor A. VERIFIED CUSTOMER
Richard was great and understanding of my surprise regarding the cost of repair. He understood that a lapse in communication took place regarding the expired warranty. We were under the impression of an another warranty. He provided great service and understanding and gave me a fair price.
7/16/2026
Berni N. VERIFIED CUSTOMER
Clayton is very good. Greatly appreciate his professionalism and clarity.
7/16/2026
Thu Ryan. VERIFIED CUSTOMER
I appreciate Thanh’s great customer service e and help. He is professional and trustworthy. Thanks Thanh
7/16/2026
Amy R. VERIFIED CUSTOMER
Everything we t really smooth and Ivette was very nice and professional. I would definitely recommend!
7/16/2026
Susan A. VERIFIED CUSTOMER
Good job!Well done ✔️
7/16/2026
John B. VERIFIED CUSTOMER
Patrick was great. Very friendly, clear in his communications, great follow-up. A good addition to your team there!
7/16/2026
Linda H. VERIFIED CUSTOMER
Great service
7/16/2026
Renee G. VERIFIED CUSTOMER
Great job Norm Reeves Team.
It is always the right choice to take my car for service here. Always satisfied. Always fixed right the 1st visit.
Thank you Javier
7/16/2026
Daniel C. VERIFIED CUSTOMER
Joseph was very courteous and helpful during the process.
7/16/2026
Danila C. VERIFIED CUSTOMER
Great customer service
7/16/2026
Jercol Madidi. VERIFIED CUSTOMER
He was very nice and his service was fast and awesome