Leo Lazcano is a great adviser! Quick and easy service maintenance, and he explained everything to me thoroughly.
5/2/2026
Miguel P. VERIFIED CUSTOMER
Kept me updated with the results on my trucks and gave me an update after the multi point inspection was completed
5/2/2026
Rosalio R. VERIFIED CUSTOMER
I had an excellent service experience with Ivette Rodriguez and truly appreciate all of her help. She provided great customer service, and scheduling the service was quick and easy thanks to her efficiency, which made everything smooth from the start. She was very easy to communicate with and always responded quickly to my messages, making the entire process stress-free.
Ivette helped arrange transportation through Honda’s shuttle service and Uber so I could get to work while my car was being serviced, which I really appreciated. She also clearly explained all the work that was done on my car and made sure I understood everything.
The overall experience at Norm Reeves Honda Huntington Beach was amazing. The quality of work was excellent, and the technician, John, did a great job. Ivette made the entire process seamless, and I’m very grateful for her professionalism. I will definitely be returning for future service.
5/2/2026
Stacey D. VERIFIED CUSTOMER
Overall the customer service was good. However, when the appointment was made, I clearly stated I was concerned about the squeal when reversing. I also gave a TBS # to support the information. I wasn’t informed about the concern not being solved until I picked up my vehicle and I asked. I was told the tech wasn’t able to duplicate the sound. Had I known this I would’ve left my vehicle to remedy the problem. Now another appointment is required.
5/2/2026
Joe E. VERIFIED CUSTOMER
Kesha Ealy
5/2/2026
Jesse M. VERIFIED CUSTOMER
Great service
5/2/2026
Susanna O. VERIFIED CUSTOMER
Martin was very helpful in answering my questions.
5/2/2026
Eve C. VERIFIED CUSTOMER
Amazing job
5/2/2026
Natalie B. VERIFIED CUSTOMER
Amazing service!
5/2/2026
Andrea S. VERIFIED CUSTOMER
I always get tip top service from my service advisor Q and the service director Larry! The service team is amazing!they delivered QUALITY!
5/2/2026
Viviana G. VERIFIED CUSTOMER
Joseph was great! Best advisor thus far and will request him moving forward. Thanks Joseph!!
5/2/2026
Reynaldo M. VERIFIED CUSTOMER
Excellent customer service.
5/2/2026
Theresa H. VERIFIED CUSTOMER
Great service every visit
5/2/2026
Rosanna G. VERIFIED CUSTOMER
Andrew always provides excellent service. Thank you Andrew!
5/2/2026
Alex S. VERIFIED CUSTOMER
We come here from Chula Vista because we love the customer service here! Honesty and great customer service!
5/2/2026
Armando M. VERIFIED CUSTOMER
Ramiro montes is one trustworthy person.
5/2/2026
Gabriela V. VERIFIED CUSTOMER
Leo is the best give him a raise
5/2/2026
Kelvin V. VERIFIED CUSTOMER
Highly appreciative on the care and the time spent on my vehicle.
5/2/2026
Sambath O. VERIFIED CUSTOMER
George is always a pleasure to work with. Communication is always clear with him and I look forward to more interactions with him in the future!