Thanks for checking for all the recalls that was needed appreciate it
9/12/2025
Laura M. VERIFIED CUSTOMER
The best peeps
8/28/2025
Deborah M. VERIFIED CUSTOMER
Please send an email receipt
8/23/2025
Alan C. VERIFIED CUSTOMER
Service was good However, the repair was scheduled based on whe you expect the parts. I agreed to a date but then realized I couldn’t. I have left three messages to reschedule but no one has called me back
8/22/2025
Kate B. VERIFIED CUSTOMER
Excellent service and communication.
Sorry about all of the pet hair :/
8/22/2025
Larina K. VERIFIED CUSTOMER
The employees were so nice and accommodating.
8/21/2025
Jason M. VERIFIED CUSTOMER
They did the job in a timely manner
8/21/2025
Christine C. VERIFIED CUSTOMER
Len is very helpful.
8/20/2025
Leyla C. VERIFIED CUSTOMER
Kind and helpful rep at the desk.
He found out for me what's the type of grease used for the doors.
The back door still feels stiff/heavy for me to open and close after Tx.
Can anything more be done for easier opening /closing?
8/16/2025
Donna D. VERIFIED CUSTOMER
They were completely unprofessional and trying to charge me an unrealistic price. They were no help what so ever.
Horrible customer service.
8/16/2025
Raylene L. VERIFIED CUSTOMER
Brothers were fast and efficient!
8/13/2025
Liana S. VERIFIED CUSTOMER
Lem was great! Very thorough and kind.
8/13/2025
Bernie D. VERIFIED CUSTOMER
Fully aware that the Kona service dept is being staffed by the Hilo gang coming over to help. Just wanted to thank them for making that effort!!! As a long time (7 cars) Subaru owner it’s amazing to know that they’ll go over and above to treat us right. The way Subaru backs up their products is a major reason we keep coming back. Please acknowledge the effort and the work these folks are doing on behalf of Subaru and BI Motors! They deserve some bonuses!!!!!!!!! Mahalo! ~ Bernie ****-****-xxxx
8/13/2025
Adam R. VERIFIED CUSTOMER
Finished job early.
8/12/2025
Logan R. VERIFIED CUSTOMER
I won’t be using you for anything anymore…. Your surveys and phone calls are getting annoying. Please **** off
8/10/2025
Rosemary B. VERIFIED CUSTOMER
Staff was very helpful and professional. My car was blocked in when I came to pick it up but the ladies in the office helped find the owner to move her car so I could get out! Mahalo!
8/9/2025
Catherine Y. VERIFIED CUSTOMER
Lem, for the service department always very professional and accommodating. Kovee is a great salesman, greets me every time I’m there no matter what. Also takes the time to chat with me and see how things are going with my car, very grateful for having me as my salesman.