Fast, reliable, quality assurance guaranteed. I wish I would've gotten a warranty plan through this dealership instead of pre-owned motors!
12/24/2019
Diana C. VERIFIED CUSTOMER
I was so pleased with the service I received from Big Island Motors and happy that I could get all my repairs done within my warranty as well as s my safety check and Cliff ad the staff was extremely professional, courteous and took good care of everything I needed! Mahalo for completing it in time for Christmas making it smooth, easy and no-hassle for me!! Best customer service I've received at a car dealership in a long time!!
12/24/2019
Pamela S. VERIFIED CUSTOMER
All work done in a timely manner. Very pleasant staff. You even checked a problem I forgot to mention - low air pressure warning light. Mahalo
12/24/2019
Chiya P. VERIFIED CUSTOMER
Tehani is definitely your star employee from the customer's standpoint. She is always very pleasant, attentive and looks you in the eye. I have had some treatment from other front desk/service ladies from both Kona and Hilo that were not very polite, actually quite rude- it doesn't take much to be kind-especially when that's your job, "customer service". Very happy you have her now. She's a delight.
12/21/2019
Sheila L. VERIFIED CUSTOMER
Recall work done promptly.
12/21/2019
Stacy O. VERIFIED CUSTOMER
The girls in the service department are so accommodating and awesome!
12/21/2019
Jill J. VERIFIED CUSTOMER
The service was finished
sooner than expected so I was able to have a more productive day. The service representative was professional and brief.
I’m impressed with the thoroughness of the service and the courteous manner
of the staff.
12/20/2019
Anson L. VERIFIED CUSTOMER
Good customer service!
12/20/2019
John I. VERIFIED CUSTOMER
I’m very pleased with the service that I received. You folks get FIVE STARS from me! The staff treated my professionally and were easy to work with. The use of digital messaging was excellent. The only improvement I would humbly add is provide an actual email address instead of Blank @ bigislandmotors.com. Perhaps have a group in box?