Thank you for servicing my car all of these years! Too bad you’re no longer a Mazda dealership.
3/5/2020
Sanford N. VERIFIED CUSTOMER
Shayna was very positive with an attention and additude towards the details of what was done to my auto. She is an awesome asset to your company as well as the technician who performed the service. My congratulations to your personal for a job well done.
Thank you very much and look forward to my next service appointment.
3/5/2020
Victor F. VERIFIED CUSTOMER
On time, courteous and professional
3/4/2020
Arte M. VERIFIED CUSTOMER
Handling my recall was accomplished in the most professional manner I’ve ever experienced before. Hats off to your service department and staff. Communication was most clear and informative. Gabe I believe is the service supervisor and if not, he should be. He provided after service information about our Subaru, which we appreciated totally...
3/4/2020
David C. VERIFIED CUSTOMER
Always great service and people!
3/4/2020
Cheryl N. VERIFIED CUSTOMER
Staff was knowledgeable, friendly. They explained everything. Mahalo.
3/4/2020
Shane V. VERIFIED CUSTOMER
Thank you! great work, and the wait wasn't too long either.
mahalo nui
3/4/2020
Barbara R. VERIFIED CUSTOMER
I was very pleased to be able to have my cars problem taken care of especially because I came in without an appointment and mechanics was able to fix my car today
Thank you so much
3/3/2020
Jason M. VERIFIED CUSTOMER
Super friendly people, quick service.
3/3/2020
Randy W. VERIFIED CUSTOMER
4 hours is too long for a tire rotation and oil change.
The suggestion was a “couple” of hours
3/3/2020
Gilbert T. VERIFIED CUSTOMER
I have been happy with the service for all the years since I purchased the Hyundai.
2/29/2020
Marcia B. VERIFIED CUSTOMER
Great staff and service! The shuttle driver is such a nice guy! The whole
Staff is exceptional! Keep up the great work.
2/29/2020
Scott S. VERIFIED CUSTOMER
Friendly staff, fast and excellent service! I was impressed and grateful for the help.
2/29/2020
Steven G. VERIFIED CUSTOMER
First experience. It went timely and smoothly. Thanks
2/29/2020
Lynn K. VERIFIED CUSTOMER
The very best customer service experience. Mahalo
2/29/2020
Aaron D. VERIFIED CUSTOMER
I was never told there would be a charge to check my battery and I waited almost 2 weeks for an appointment with a dead battery because I thought it was under warranty. Poor customer service and no explanations of possible charges.
2/28/2020
Claudia B. VERIFIED CUSTOMER
Thank you for prompt service!
2/28/2020
Daniel O. VERIFIED CUSTOMER
Our sales consultant Jeff was very helpful and attentive! He made us feel comfortable, and walked us through every process from start to finish! Finance manager Barry and Sales manager Ryan were very helpful in the final steps of the process explaining the contracts and warranty’s. The entire staff was very friendly and would like to give a big Mahalo for the hospitality, words cannot express how thankful we are with the help of this purchase! We are excited for this new adventure!! Thank you again Big Island Motors!!
2/28/2020
Brenda W. VERIFIED CUSTOMER
Professional and thoughtful service.
2/28/2020
Linda A. VERIFIED CUSTOMER
Always have gotten great service. I had to move my first appointment due to jury duty selection and was not a problem, very understanding.
Kept up to date with progress, received texts.
Quickly able to get a ride from Hilo Mall back to Subaru to pick up car.
Great service, very much missing at other car lots (husband and daughter both drive Toyota’s, Auwe!)
Keep up the excellent work!