Thank you so much everyone the service writers were great. The head mechanic was friendly and very knowledgeable and the other mechanics on the floor explain some of the procedures they did. They were friendly and experienced and knowledgeable. Thank you so much for you guys help with the service with my Honda
6/21/2025
Emmanuel C. VERIFIED CUSTOMER
It’s all good
6/21/2025
Lori C. VERIFIED CUSTOMER
Thank you Yasuo for going above and beyond for taking care
Of us when we had question about our car or had
To be looked at. We have no regrets buying from
Hilo big island motors.
6/12/2025
Evan T. VERIFIED CUSTOMER
Thank you,, for solving and following up our problem staff worked really well
6/7/2025
Sonja N. VERIFIED CUSTOMER
Thank you! Great service!
6/4/2025
Marcela B. VERIFIED CUSTOMER
friendly and efficient personnel
5/30/2025
Roxann R. VERIFIED CUSTOMER
no lounge to wait in. but the service people were very nice and attentive.
5/30/2025
Beverly H. VERIFIED CUSTOMER
Even though I did not buy my Subaru on the Big Island, Big Island Motors was extremely helpful and courteous when a problem occurred. There were no charges for the diagnostic or repair services. Frankly, I was a bit surprised - did not really believe those warranty claims were true! I certainly would have bought it from you if you had had what I wanted!
5/27/2025
Danielle C. VERIFIED CUSTOMER
I still would like to know why a car with only 25,000 miles is leaking oil.
5/24/2025
Monica S. VERIFIED CUSTOMER
Great service!
5/24/2025
Brandy D. VERIFIED CUSTOMER
Please call ****-****-xxxx and ask for Shanna
5/22/2025
Dorothea F. VERIFIED CUSTOMER
Thank you for the thorough diagnostic
5/22/2025
Evan T. VERIFIED CUSTOMER
Very efficient and easy to talk to made it easy to understand and if I had a question after sales, Steve return quickly
5/10/2025
Elaine I. VERIFIED CUSTOMER
Thank you for changing my cabin filter. Usually my allergies flare up if I use the AC and I didn’t know why but now that it was changed out I had no issues going home. Now I’ll know for the future what the problem is. Thank you, Big island motors
4/29/2025
Kerry P. VERIFIED CUSTOMER
Great!
4/26/2025
Darrel M. VERIFIED CUSTOMER
Quick, clean, and professional! Thank you very much!
4/25/2025
Cristie B. VERIFIED CUSTOMER
When I picked up my car, I started the car and turned on the AC and heard the weirdest sound coming from inside my dash. I for constructed by the gal behind the counter to please take a video of it and email it to her which I did. I was told I'd get a phone call the following morning which was April 10th. I got no phone call. The problem still persists.
4/11/2025
Alicia C. VERIFIED CUSTOMER
Was very good service
4/11/2025
Carolyna V. VERIFIED CUSTOMER
Big Mahalo to all employees that are always willing to asst me with any needs to my Vehicle services. From salesman Jovee and his twin to everyone in the vehicle service department. You all are very efficient and helpful and accommodating extremely knowledgeable in your line of work. I’m grateful to have purchase a vehicle with you and have its vehicle services there. Have a wonderful weekend everyone.
Mahalo, from Carolyna ????
4/5/2025
Cheryl R. VERIFIED CUSTOMER
Great customer service from the shuttle driver and the service team!