Misty in the service department was super helpful and informative!!!
10/15/2021
Carol M. VERIFIED CUSTOMER
She is professional, knowledgeable, thorough & friendly. And the whole team is really great. Mahalo’s for such good service.
10/15/2021
Kevin C. VERIFIED CUSTOMER
I was able to set up an appointment easily this time. That hasn't always been the case. Staff is super friendly, I was able to locate my records and process me easily.
10/15/2021
Robert H. VERIFIED CUSTOMER
Your customer service staff is amazing—helpful, fun amd professional.
SRod is a real asset and a reason I will continue bringing my Kona to your dealership—- vs trying another option (which I have once before).
Thank you for the survey
10/13/2021
David W. VERIFIED CUSTOMER
Shayna Deponte-Rodrigues was outstanding with communication & scheduling my Subaru Crosstrek for warranty service - the foreman Mechanic, Gabriel even came out to test drive my vehicle with me to make sure the problem was resolved & did extra work to ensure the problem was resolved. Ryan Tanimoto took care of me initially referring & helping me to schedule with Shayna & both got me in earlier knowing I needed to soon leave back to the mainland. Excellent & Amazing team with very personalized service.
10/13/2021
Patricia S. VERIFIED CUSTOMER
LOL! I just bought my Subaru today, the repair was for recall needed to be completed before delivery, not interested in trading it in, but thanks.
10/12/2021
Hazel A. VERIFIED CUSTOMER
10/10/21 driving on Mohouli crossover on Ainako Ave then check engine, dynamic control and blinking cruise control lights appeared again like previously. Will call and make appointment again tomorrow morning. Lemuel Queja was fine just the problem was not solved, wondering if I'll be charged again. Stmt says recommend performing diagnosis, why not done in the first place?
10/11/2021
Arte M. VERIFIED CUSTOMER
Your service team is #1..
10/9/2021
Kumalani B. VERIFIED CUSTOMER
Been very satisfied with all my services that I have had.
10/9/2021
Julieta H. VERIFIED CUSTOMER
I’m very pleased and grateful for your great job well done. And must of all to find Christians sisters that through there actions and words brings joy. Will be back for my next service. Thank you thank you to all the staff.
10/8/2021
Erika G. VERIFIED CUSTOMER
Everything was great
10/8/2021
Richard M. VERIFIED CUSTOMER
very helpful
10/7/2021
Leonora K. VERIFIED CUSTOMER
????
10/6/2021
Masao U. VERIFIED CUSTOMER
Wry trustworthy
10/2/2021
Keahimaukaopuna N. VERIFIED CUSTOMER
Thank you
9/30/2021
Ray T. VERIFIED CUSTOMER
Performed service promptly, professionally, competently, in a friendly and trustworthy manner.
9/29/2021
Brian H. VERIFIED CUSTOMER
Everyone was super nice and the process was efficient.
9/28/2021
Mary S. VERIFIED CUSTOMER
Top shape
9/25/2021
Jerry B. VERIFIED CUSTOMER
In Cliff and his crew, you have a top notch service staff. Under Cliff’s leadership, they are universally professional, competent, and personable. We have been doing business with Big Island Motors for 20+ years, and that is partly due to your service department.
Brenda & Jerry B