Never got a call that my car was ready. Supposed to have a part in and a quick switch but no one has called to update me on the status of the part.
10/30/2021
Kathleen M. VERIFIED CUSTOMER
Very nice customer service, honest and professionL
10/30/2021
Michael S. VERIFIED CUSTOMER
The entire Service Department is nothing short of outstanding.
I cannot adequately express how grateful I am for the diligence and hard work that resulted in such a quick resolution to our difficulty.
10/30/2021
Wilfred K. VERIFIED CUSTOMER
yes completely sAtisfied
10/29/2021
James C. VERIFIED CUSTOMER
Got the safety inspection and it was fast.
10/29/2021
Donna S. VERIFIED CUSTOMER
Check engine light came on a couple hours after the oil piston recall service was completed on my Veloster 2020. Now I will have to make another appointment ;(
10/28/2021
Farid A. VERIFIED CUSTOMER
Good service
10/27/2021
Robert M. VERIFIED CUSTOMER
Keep it up.
10/27/2021
Neil M. VERIFIED CUSTOMER
3 hours for a diagnosis.- Absolutely insane. Rude receptionist - unreal.
I will never buy another Subaru again if the is the type of service you get!!!!
Ready to dump the one we have now. Was planning on a new Subaru this spring. Now am going to different brand Your service is not Service but pure torture!
We are going to post reviews on social media and write to Subaru America.
WOW. Who thought after 20+ years of owning Subaru I would dump them like pig stink! Never again!!!!!!!?
10/27/2021
Sandra R. VERIFIED CUSTOMER
Miss having a shuttle available
10/23/2021
Irene &. VERIFIED CUSTOMER
Good service!
10/23/2021
Christopher D. VERIFIED CUSTOMER
Friendly fast and efficient service, mahalo
10/22/2021
Frederick D. VERIFIED CUSTOMER
Thanks for saving the gas I could not drain from my tank before the recall. Fred Dosher
10/21/2021
Rebecca N. VERIFIED CUSTOMER
I told service dept that I would need a shuttle to return to work.i told them this when I made the appt and again when I called this morning to confirm time of appointment. Both times they told me the shuttle runs 7-4. When I dropped off my car, they said that the shuttle person was on lunch and it would be 30 minutes ???? I got a text about service update. I said I was still waiting for shuttle (I had been waiting 15 minutes at that point). I got a response 2oinutes later stating HES COMING. All capitals indicate yelling and I did not appreciate the "tone" of the text. The shuttle driver came after I had waited 45 minutes. I got back to work over an hour after I left to just drop off my car! Not convenient at all The driver was very nice and competent
10/21/2021
Richard J. VERIFIED CUSTOMER
The service was done in the timely manner and I was satisfied.
10/21/2021
Gloria K. VERIFIED CUSTOMER
Great service
10/20/2021
Matthew N. VERIFIED CUSTOMER
Reliable and efficient service!
10/20/2021
Deborah M. VERIFIED CUSTOMER
Really happy to have you in my corner. Your aloha is much appreciated.
10/19/2021
Marilyn H. VERIFIED CUSTOMER
Many Thanks!
10/19/2021
Linda W. VERIFIED CUSTOMER
They are the best team they are all very goodRuan is the best and Sherry all good!