The responsiveness and helpful and friendly support of your service department is a large reason why I have always come to Big Island Motors to buy my vehicles over the past 30+ years. Thank you for all that you do.
12/9/2021
Carol Ann. VERIFIED CUSTOMER
Excellent service and friendly helpful team.
So happy I do business here.
12/9/2021
Jason H. VERIFIED CUSTOMER
The ladies there were great! Very friendly and extremely helpful.
12/7/2021
Margot P. VERIFIED CUSTOMER
Happy with your service.
I'll enquire at some pointlater re trade in,just to see what's new.
Right now love my Hyundai.
12/7/2021
Heather V. VERIFIED CUSTOMER
The woman that checked me into service was extremely polite and helpful. Parts have been excellent in their customer service as well. I’m so glad I went with my 2021 Crosstrek.
12/4/2021
Gloria L. VERIFIED CUSTOMER
Staff are wonderful
11/30/2021
Cynthia M. VERIFIED CUSTOMER
In person service is great. Trying to call and speak to someone is not. Previous service experience was a headache and I contemplated calling the BBB to put in a complaint.
11/26/2021
Neville B. VERIFIED CUSTOMER
Mahalo Shaina and Stephaniie!
11/23/2021
Ian A. VERIFIED CUSTOMER
Shayna is always awesome and always very helpful!! Honestly never had better service from any other dealership. It's always been a headache, but you guys and Shayna are friggin awesome!!!!!! Give her a raise!!!!
11/23/2021
Steven M. VERIFIED CUSTOMER
Mahalo for the great service
11/21/2021
Faye M. VERIFIED CUSTOMER
I love your service department staff. Friendly and yet still very proffesional.
11/20/2021
Julie B. VERIFIED CUSTOMER
I said the tire pressure light was on even though the tire pressure was good. She said they’d check it. When I picked it up, it had NOT been attended to, and said it would be an additional $130 to diagnose.
11/19/2021
James N. VERIFIED CUSTOMER
Mahalo
11/18/2021
Kenneth M. VERIFIED CUSTOMER
I brought the vehicle in for a safety inspection which it shouldn’t have passed- tail light above rear hatch does not work and front passenger side blinker does not work. I also asked that my rear passenger window get looked at because it it locked in the down position and no one looked at it at all. So I will be taking my vehicle elsewhere in the future for any service.
11/17/2021
Kelly K. VERIFIED CUSTOMER
Mahalo friends
11/17/2021
Bobbie M. VERIFIED CUSTOMER
Everyone was lovely . A very easy and enjoyable experience . Thank you .