Answering phones would be a plus for service not a day or two later
1/15/2022
Silver H. VERIFIED CUSTOMER
Although I was unhappy with the high prices of the parts required to fix my window, and I feel the diagnosis fee was also very high. Im 100 percent satisfied with the outcome of the repair. Givin the circumstances of my cars situation yesterday, and the fact that all the windows were malfunctioning. I feel like Hyundai went out of their way to help me fix the problem. And I will be forever grateful for their ability to help me. No one likes to pay for super expensive repairs, especially when someone just purchased their vehicle. I am happy that they were able to help me.
1/13/2022
Jaymee H. VERIFIED CUSTOMER
Great service! Only thing I disliked was the cleaner you folks used to disinfect. While I appreciate your caution and disinfection measures due to covid, the cleaner you folks use has a very strong odor and also leaves a hazy residue on my interior tint. Hopefully it’s tint safe!
1/13/2022
Scott W. VERIFIED CUSTOMER
Mahalo Jonathan for your time and help with the Subaru Forester.
The service department personnel always have a smile when I come in for whatever.
1/12/2022
Elaine N. VERIFIED CUSTOMER
Lemuel Queja was very helpful, courteous, responsive, and kept us informed as to the status of our car repair. Would 100% want to work with him again if we need to bring in our car to the service department.
1/12/2022
Jacqueline K. VERIFIED CUSTOMER
Extra niceyoung woman. Very helpful and cheerful.
Thanks! You
1/12/2022
Brent S. VERIFIED CUSTOMER
Very helpful and polite
1/11/2022
Karen H. VERIFIED CUSTOMER
Quick service, online payment, text updates
1/8/2022
Anthony W. VERIFIED CUSTOMER
It's always a pleasure to work with the service department people.
1/8/2022
Ron T. VERIFIED CUSTOMER
Lem was great, so was shuttle driver,never got his name.
1/6/2022
Ona N. VERIFIED CUSTOMER
I appreciate the fast and friendly service at Big Island Motors.
1/5/2022
Colleen N. VERIFIED CUSTOMER
Thankyou for you good quality service
1/4/2022
Kay M. VERIFIED CUSTOMER
Cherry was so helpful and gracious.
1/4/2022
Gina M. VERIFIED CUSTOMER
Thank you all so very much wishing you all a very Happy New Year filled with good health and prosperity
1/1/2022
Kathleen M. VERIFIED CUSTOMER
I appreciated the text message as a service reminder
12/31/2021
Rebecca B. VERIFIED CUSTOMER
It took 2.5 hours to complete a simple service checklist. Plus the drive from Waimea, the total time was 4.5 hours of my day.
12/30/2021
Cory K. VERIFIED CUSTOMER
You have amazing service advisors! Shayna and Stephanie are always so helpful. They just go above and beyond every time! Thank you again
12/30/2021
Nancy M. VERIFIED CUSTOMER
The best! Thankful for you folks!
12/30/2021
Verna A. VERIFIED CUSTOMER
Friendly and great service!
12/30/2021
Richard A. VERIFIED CUSTOMER
Team was efficient, professional, courteous. I recieved my vehicle earlier than expected and
they evenn an additional computer update while they had my car. I'm very satisfied.