Lem provided really great service. He went out of his way to do so also. He ended up having to pick me up to get my car. I was at work late. That was very nice of him.
Thank you!!
1/19/2022
Gracia M. VERIFIED CUSTOMER
Shayna was awesome!
Kinda disappointed in the product to be honest. Have had a lot of issues with electronics on this vehicle ever since purchased. Now you have a recall and no solution to it… have always purchased vehicles through Big Island Motors, so not to happy at the moment.
1/19/2022
Charlene S. VERIFIED CUSTOMER
I love my Crosstrek and am keeping it for a while yet. No one needs to call me about my satisfaction with today’s 60,000 mile service. It was done just fine, thank you. There is a separate unresolved issue with smoke or vapor discharge upon starting my car cold for the the past half year or so. I’ve scheduled an appointment to leave the car overnight to have it checked the following day. I checked off “unsatisfied”‘for this reason. My car was in the shop from 9:10 am to 4 pm today but nothing could be done about this problem. Mahalo, Charlene C. Soares
1/18/2022
Beverley B. VERIFIED CUSTOMER
Friendly and helpful staff
1/18/2022
Reeve W. VERIFIED CUSTOMER
Great service. Lem has been a real plus for your service department.
1/15/2022
Patrice P. VERIFIED CUSTOMER
Answering phones would be a plus for service not a day or two later
1/15/2022
Silver H. VERIFIED CUSTOMER
Although I was unhappy with the high prices of the parts required to fix my window, and I feel the diagnosis fee was also very high. Im 100 percent satisfied with the outcome of the repair. Givin the circumstances of my cars situation yesterday, and the fact that all the windows were malfunctioning. I feel like Hyundai went out of their way to help me fix the problem. And I will be forever grateful for their ability to help me. No one likes to pay for super expensive repairs, especially when someone just purchased their vehicle. I am happy that they were able to help me.
1/13/2022
Jaymee H. VERIFIED CUSTOMER
Great service! Only thing I disliked was the cleaner you folks used to disinfect. While I appreciate your caution and disinfection measures due to covid, the cleaner you folks use has a very strong odor and also leaves a hazy residue on my interior tint. Hopefully it’s tint safe!
1/13/2022
Scott W. VERIFIED CUSTOMER
Mahalo Jonathan for your time and help with the Subaru Forester.
The service department personnel always have a smile when I come in for whatever.
1/12/2022
Elaine N. VERIFIED CUSTOMER
Lemuel Queja was very helpful, courteous, responsive, and kept us informed as to the status of our car repair. Would 100% want to work with him again if we need to bring in our car to the service department.
1/12/2022
Jacqueline K. VERIFIED CUSTOMER
Extra niceyoung woman. Very helpful and cheerful.
Thanks! You
1/12/2022
Brent S. VERIFIED CUSTOMER
Very helpful and polite
1/11/2022
Karen H. VERIFIED CUSTOMER
Quick service, online payment, text updates
1/8/2022
Anthony W. VERIFIED CUSTOMER
It's always a pleasure to work with the service department people.
1/8/2022
Ron T. VERIFIED CUSTOMER
Lem was great, so was shuttle driver,never got his name.
1/6/2022
Ona N. VERIFIED CUSTOMER
I appreciate the fast and friendly service at Big Island Motors.
1/5/2022
Colleen N. VERIFIED CUSTOMER
Thankyou for you good quality service
1/4/2022
Kay M. VERIFIED CUSTOMER
Cherry was so helpful and gracious.
1/4/2022
Gina M. VERIFIED CUSTOMER
Thank you all so very much wishing you all a very Happy New Year filled with good health and prosperity
1/1/2022
Kathleen M. VERIFIED CUSTOMER
I appreciated the text message as a service reminder