The service was prompt, professional and courteous. The service performed on the car was completed prior to the completion time I had been given.
2/16/2022
Rebecca M. VERIFIED CUSTOMER
Mahalo!
2/16/2022
Glynis Y. VERIFIED CUSTOMER
Lem, Mikala, and your whole service team provided exceptional service—from greeting me (with smiles), explaining that since my car had over 61,000 miles that I may opt to do the big service (described what would be done ) rather than the regular service, which I appreciated, and when I picked up my car Lem explained the services they had performed—again, with a smile. Mikala is always pleasant and takes care of his clients. Everyone was friendly and professional. I’m grateful for their expertise and “aloha” that they provided. My car is happy—she’s running smoother and softer—and that makes me happy, too! Thank you very much—you have an outstanding team! Congratulations on a job well done!
2/15/2022
Glen M. VERIFIED CUSTOMER
Yes excellent service. Lemuel did
a very good job excellent communication keeping you informed as to what was going on. Shuttle driver Mikaela did a very good job also friendly and efficient.
2/12/2022
Kari K. VERIFIED CUSTOMER
Just thank you.
2/11/2022
Valerie T. VERIFIED CUSTOMER
My car was finished in the time it was quoted. I appreciate that as I wanted to get home. They also resolved a noise problem that was concerning me.
2/11/2022
James P. VERIFIED CUSTOMER
The facility is dirty. A employee smoked a cigarette and the smell was all over my face. There was a dead cockroach on the ground and no one seemed to notice! No water or coffee while you wait?
2/8/2022
George K. VERIFIED CUSTOMER
Great service and aloha.
2/6/2022
Jake A. VERIFIED CUSTOMER
Exceptional service
2/6/2022
Marvin S. VERIFIED CUSTOMER
Nice
2/5/2022
Farid A. VERIFIED CUSTOMER
Good team
2/5/2022
Glo N. VERIFIED CUSTOMER
Efficient and prompt
2/4/2022
Gerald D. VERIFIED CUSTOMER
Excellent service from appointment to completion of service. Exemplary team!!
2/4/2022
Nina M. VERIFIED CUSTOMER
Thanks for honoring first responders!
2/3/2022
Sanoe K. VERIFIED CUSTOMER
Thank you for the honesty regarding the repair to the transmission. Lem is awesome!
2/3/2022
Margo L. VERIFIED CUSTOMER
I purchased a vehicle over 6 months and still no registration or title
2/1/2022
Leigh W. VERIFIED CUSTOMER
Steve Desmond was very helpful, friendly, knowledgeable, professional and a terrific employee of Big Island Motors.